Administration & Customer Service Officer

This is a remote position.

Company: App and Website LLC

Job Location: Remote (Nepal)

Job Type: Full-Time

Salary: Up to NPR 50,000 per month, based on experience, skills, and overall suitability.

Open Positions: 2 (1 Experienced Candidate and 1 Fresher)

Experience Required: We are hiring one experienced candidate with relevant experience in business development, sales, administration, or customer service, and one fresher with strong communication skills and a willingness to learn.

Responsibilities:

• Handle administrative tasks, customer inquiries, and business development activities.
  
• Identify potential clients, handle leads, and find relevant business partners for business growth.
  
• Conduct online research to identify business opportunities, target companies, and potential partners.
  
• Reach out to potential clients and partners through calls, emails, and other communication channels.
  
• Follow up with leads, maintain business relationships, and support sales and partnership development.
  
• Respond to website inquiries, emails, and customer requests professionally.
  
• Coordinate meetings, manage appointments, and maintain calendars.
  
• Maintain organized digital records, customer databases, sales leads, and business documentation.
  
• Track leads, follow-ups, and business activities using CRM and project management tools.
  
• Provide administrative and operational support to ensure smooth business operations.
  
• Communicate professionally with clients, partners, and internal teams.
  
• Use Zoho applications such as Zoho CRM, Zoho Projects, Zoho Sign, or similar tools.
  

Requirements

• Bachelor’s degree in business administration, Information Technology, Computer Science, or a related field.
  
• One position for an experienced candidate and one position for a fresher.
  
• For the experienced position, relevant experience in business development, sales, lead generation, client acquisition, or sales support is preferred.
  
• Excellent written and verbal English communication skills.
  
• Understanding sales outreach, and business relationship management.
  
• Strong research, follow-up, and interpersonal skills.
  
• Ability to identify business opportunities, approach potential clients, and build professional relationships.
  
• Good organizational skills, attention to detail, and time management.
  
• Ability to work independently, manage multiple tasks, and meet targets in a remote environment.
  

Benefits

• Salary up to NPR 50,000 per month, depending on experience and skills.
  
• Full-time remote work opportunity.
  
• Practical experience in business development, sales, client acquisition, and partnership management.
  
• Opportunities to learn CRM tools, improve professional skills, and grow within the company.
  

Hiring Note: App and Website LLC is looking for two motivated individuals: one experienced professional and one fresher. If you are proactive, communicate confidently in English, and are interested in finding business opportunities, grow existing business, and building client relationships, we encourage you to apply.