Administrative Assistant

This is a temporary position that ends December 2027. Full time, Day/Evening shift. Monday through Friday with some weekends. This is a hybrid position, working onsite more than half the time in Grand Rapids.

Job Summary

Provides administrative support for Priority Health, Director level positions through the appropriate use of technology and/or other tools. Assists with the day-to-day operations of the department and provides excellent customer service. Exhibits initiative, ability to multi-task and knowledge to meet deadlines, handle multiple priorities, and build trust and credibility with leadership team.

Essential Functions

• Provide onsite support - including weekends during go-live + provide on-site administrative support during critical implementation activities as needed
• Schedule support coverage during go-live periods.
• Coordinate large catering orders + manage call catering, room reservations, and facility needs for major events and PriorityNext related meetings + celebratory event after go-live
• Manage complex calendars for program leaders and key stakeholders, including AA support for Ron Bussa
• Schedule recurring governance, steering committee, workstream, and vendor meetings.
• Coordinate executive reviews, milestone checkpoints, and decision-making sessions.
• Create meeting agendas and materials.
• Prepare and distribute presentations and supporting documents.
• Track action items and follow up on outstanding tasks.
• Manage meeting logistics, room reservations, virtual meeting links, and attendee coordination.
• Draft project communications, newsletters, and status updates.
• Coordinate communication distribution to large stakeholder groups.
• Maintain project SharePoint sites, Teams channels, and communication repositories.
• Ensure project documentation is organized and accessible.
• Support steering committees and executive governance groups.
• Prepare executive briefing materials and meeting packets.
• Coordinate leadership presentations and reporting deadlines.
• Manage approvals and executive review processes.
• Support town halls, open forums, and change management events.
• Maintain project documentation repositories.
• Organize project artifacts, decision logs, and meeting records.
• Manage onboarding and offboarding activities for project resources.
• Coordinate command center logistics.
• Maintain project trackers, dashboards, and status reports.
• Track key milestones and deliverables.
• Monitor action-item completion and escalate overdue items.
• Support risk, issue, and dependency tracking administration.
• Utilizes the appropriate technology and software application to maximize efficiency and effectiveness of department workload including timekeeping editing, managing SharePoint pages, and processing invoices.
• Greets and communicates in a manner consistent with the organization’s core values, and follows established policies for confidentiality. Answers telephone, takes messages, welcomes visitors and provides/relays information in a manner consistent with hospitality standards. Uses problem solving and marketing skills to communicate in a position of high visibility.
• Independently composes original correspondence, prepares and disseminates meeting agendas, minutes and supplementary materials as needed, and updating websites with minutes, meeting information, board members, etc.
• Performs/coordinates office duties such as sorting/distributing mail, copying, filing, faxing, completing forms, and ordering/maintaining equipment/supplies.
• Schedules meetings, appointments, and manages calendars for directors. Uses independent judgments regarding priorities/rescheduling and initiating communication and activities in order to ensure an efficient calendar of events. Arranges for meetings and makes travel arrangements as needed.
• Collects, compiles and prepares data for analysis and develops systems that facilitate tracking of data. Independently maintains accountability for completion of assigned projects.
• Ensures confidentiality of all sensitive information, data, and communications in order to protect privacy, maintain confidentiality and protect the organization.
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
• Performs other duties as assigned.

Qualifications

Required

• Associate's Degree or equivalent in business, office administration, secretarial science, or related field
• 3 years of relevant experience in secretarial or administrative support
• Excellent written, verbal communication and interpersonal skills. Time management and organizational skills. Self-directed. Ability to make quality, independent decisions. Analytical and strong problem-solving skills. Able to work effectively and efficiently under tight deadlines, high volumes and multiple interruptions. Ability to maintain the strictest levels of confidentiality. Ability to listen to others. Competency in the use of a variety of computer hardware and software systems.

Preferred

• Bachelor’s degree in related field

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

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CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

About Us

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.