Administrative Assistant (Real Estate & Sales Support)

Job Description This is a remote position. We are looking for a versatile and proactive Administrative Assistant to support our Australian real estate operations. This role is ideal for someone who is highly organized, possesses great integrity , and is eager to learn the nuances of AU Property Management and Sales Administration . You will be joining a fast-paced team where your ability to adapt and take initiative will be key to your success. Requirements Key Responsibilities 1. Reception & Communication Inbound Call Handling: Act as the first point of contact for the agency, taking calls professionally and directing them to the appropriate team member. Inquiry Management: Manage phone inquiries with a high level of customer service and record detailed messages or lead information. 2. Sales & Commercial Property Management Support Assist with day-to-day AU Property Management tasks, ensuring smooth communication and documentation. Provide support to the sales team by managing administrative workflows and coordinating tasks. Help with occasional commercial property management duties as needed. 3. Content & Social Media Management Manage and update social media platforms to maintain an active online presence. Perform light video or photo editing to create engaging content for the brand. 4. Administrative Coordination Handle general sales admin tasks, including data entry and file management. Use tools like Scribe to document new processes and create step-by-step guides for What We Are Looking For Adaptability: You are a quick learner who can pivot between creative tasks, admin duties, and live phone support. Integrity: You handle sensitive information with care and are dependable in a remote work environment. Technical Aptitude: Experience with (or a willingness to learn) AU Property Management software and basic editing tools. Communication: Excellent verbal English skills with a professional phone manner. Trainability: While we don't expect you to know everything on day one, we need someone who is eager to learn and grow with the role. Desired Skills Previous experience in the Australian Real Estate industry is a major plus. Experience in a receptionist or call-handling role. Proficiency in social media management and sales administration. Familiarity with screen recording/documentation tools like Scribe. Basic skills in light editing (Canva, CapCut, or similar).