Administrative Associate

The American Camp Association® (ACA) is a national nonprofit organization serving the more than 20,000 year-round and summer camps in the US that annually serve 26 million campers. ACA is committed to empowering camps to create quality experiences that build a world of belonging and growth.

We are looking for a full-time, remote Administrative Associate. Someone to provide high-level administrative and operational support to the field and programs teams.

What would you do if hired?

• Serve as the primary point of contact for the organization's main phone line, answering, screening, and directing calls to the appropriate staff member or department in a professional, courteous, and timely manner, taking accurate messages when needed, and tracking follow up.
• Provide administrative support for Sr. Director of Volunteerism, Sr. Director of Programs, and others as assigned. Including scheduling and coordinating meetings, appointments, and calendars, both virtual meetings on Teams and Zoom, and in-person meetings which will include room reservations, travel and other logistics.
• Coordinate and supporting Hill Day, ACA’s advocacy and government relations 3 day event in April/May.
• Provide administrative support for Affinity and Kindred groups, including coordinating schedules with volunteers, activities at conferences, etc.
• Perform accurate data entry and record updates in Dynamics 365 and Protech Associates, including member, camp, and contact information.
• Assist various departments (Field Team, HR, Inclusion & Belonging, and others) in an administrative capacity.
• Performing other administrative duties as assigned.

What are we looking for in a candidate?

• High school diploma or equivalent required; associate degree or relevant coursework preferred.
• Minimum of two years of experience in an administrative, clerical, or front-office support role, preferably in a nonprofit or association setting.
• Ability to handle sensitive and confidential information – including member and staff records – with discretion and professionalism.
• Willingness to support a positive, inclusive office culture consistent with ACA's values of community, empowerment, inclusion, well-being, and continuous improvement.
• Ability to manage multiple projects involving various stakeholders, including volunteers, with frequent deadlines.
• Strong attention to detail.
• Ability to work well independently, as well as, with others in a team.
• Experience with Microsoft CRM, Outlook, Excel, and Word with an ability to quickly learn Microsoft CRM, Plaud, and Moodle.
• Spanish fluency, strongly preferred.
• Ability to work during ACA's core hours of 8a-4:30p in the Eastern Time Zone.

What salary and benefits do we offer?

• Health, vision, and dental insurance for employee and dependents with limited employer contribution.
• Retirement plan with generous employer match.
• Generous time off-plans including sick, vacation, personal, and holidays.
• Non-voluntary benefits include life insurance and long-term disability.
• Voluntary benefits offered include additional life insurance, short-term disability, and other supplemental options for employee and dependents.
• Salary: $19+/hour, commensurate with experience.
• Anticipated Start Date: as soon as possible.

This is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

The American Camp Association celebrates diversity and is committed to creating an inclusive environment for all employees. We are an equal opportunity employer and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of age, race, color, religion, national origin, sex, disability, medical condition, veteran status, marital status, sexual orientation, genetics, or any other non-job-related factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

The American Camp Association works to make applying for positions accessible for all, including those with disabilities. If you require alternative methods of application or screening, please email us at hr@acacamps.org.