Administrative Technician - Office Manager

Job Posting End Date:

October 26, 2026

Department:

HUMAN SERVICES

Compensation Grade:

G18

Compensation Range & Starting Salary:

Pay Range: $40,726.40 - $63,481.60
Starting salary may be negotiable based on qualifications

Job Exempt (If No, Position is eligible for overtime):

No

About Us:

Recognized as one of America’s Best-In-State Employers for 2024, the City of Virginia Beach is proud to offer a diverse and dynamic work environment. Our workforce plays a crucial role in delivering exceptional government services to both our citizens and fellow City employees. Apply now to join an organization where you truly make a difference.

Job Duties and Preferred Qualifications:

The City of Virginia Beach Department of Human Services is seeking a talented Administrative Technician to work in the Housing Resources Center as the Office Manager. The Administrative Technician will support the Housing Resources Administrator and provide direct supervision to the Clerk positions and volunteer staff that will serve as ambassadors to the community they serve.

Duties:

• Compile statistical data, and/or narrative data into daily, weekly, and monthly reports; Produces documents of various levels of complexity; Create, modify and maintain organizational charts
• Examine, check, and verify reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follow up on discrepancies
• Adept in using desktop applications such as MS Office Suite including Visio to produce spreadsheets, PowerPoint presentations, flow charts, data bases, dashboards and reports for departmental use
• Weekly handling and routing of key paperwork such as timesheets, leave slips, access and security forms among others, Make travel arrangements as needed
• Schedule, organize and coordinate internal and external meetings; Create weekly and monthly agenda for meetings, reserve and set up meeting rooms and equipment, develop and compile resource materials for meetings and prepare handouts as required, transcribe/take meeting notes and distribute to appropriate entities
• Prepare City full time employee (FTE) and contractual hiring packets
• Respond to internal and external inquiries by researching or preparing responses with technical substance, handle or route customer complaints and requests
• Schedule activities, establish priorities, and comply with deadlines using effective time management and organizational skills
• Responsible for troubleshooting computer and copier/printer support, initiate work orders and track for completion
• Oversight of the receptionist staff and their rotational duties such as mail distribution, inventory and distribution of supplies, and common area walkthroughs, ensure reception coverage during the core operating hours
• Maintain a Master log for Defensive Driving, Training, Shelter assignments, Performance Evaluations, Active Staff Directories and a current staff Phone Tree
• Ensure incident reports and briefs are completed and notify appropriate leadership of any high-risk matters

Schedule: Monday – Friday 8:00am – 5:00pm

Preferences:

• Experience with current computer software applications, such as Microsoft Office
• Experience as a team lead or supervisor
• Experience in compiling reports
• Experience working at a Human Services Agency
• Experience working in an administrative/clerical environment

The City offers a generous benefits package, which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and Paid-Time-Off.

Additional requirements:

•  DMV Transcript: Yes

•  CDL: No

•  Drug & Alcohol Clearinghouse: No

•  CPS Check: Yes

•  Physical: No

•  Respirator: No

•  Psychological Screening: No

•  Polygraph: No

•  At Will: No

Minimum Requirements:

Minimum Qualifications: Requires any combination of education (above the high school level) and/or experience equivalent to (4) four years in fields utilizing the required knowledge, skills, and abilities.

Special Requirements: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Skills:

Working Conditions:

Per HR Policy 6.19, Americans with Disabilities, the City follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. The City shall not discriminate on the basis of disability in its hiring and employment practices. The City shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City’s business.

The Working Conditions Summary is intended to provide a general overview of the environmental conditions inherent in the job setting, as well as the physical, mental, and sensory requirements necessary to perform the essential functions of the position in the noted job profile. Please copy and paste the URL below into your web browser to view the Working Conditions Summary for this position.

https://workingcondition-summary-prod.s3.amazonaws.com/P2593.pdf

Official Job Descriptions:

To browse official job descriptions, please access this link - https://virginiabeach.gov/careers/job-descriptions-pay-plans?search=&group=E

VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.

Equal Employment Opportunity (EEO) Statement: The City of Virginia Beach is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status as defined by applicable law.

City of Virginia Beach

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The City of Virginia Beach boasts a diverse workforce of around 7,500 employees dedicated to delivering outstanding government services. Our team is guided by core values of quality customer service, teamwork, leadership and learning, integrity, commitment, and inclusion and diversity. Find your Best Job Yet and apply today to become part of a team where your skills and values make a significant impact.