Admissions Coordinator Nurse

Valley Forge Medical Center is seeking a detail-oriented and compassionate Admissions Coordinator Nurse (RN) to join our team. This position is hybrid, primarily on-site in Lakewood, NJ.

In this role, you will help coordinate patient admissions by reviewing medical records, assessing the appropriate level of care, verifying insurance benefits, and ensuring patients are appropriate for our facility.

The Admissions Coordinator Nurse plays an important role in creating a positive first impression for patients, families, and referral partners. The ideal candidate has strong organizational and communication skills, understands medical terminology and addiction treatment criteria, and is committed to providing excellent customer service while maintaining patient confidentiality.

Key Responsibilities

• Review patient medical records to determine the appropriate level of care based on American Society of Addiction Medicine (ASAM) criteria.
• Complete pre-admission screenings and assess patient appropriateness for admission.
• Upload and maintain patient medical records in the electronic medical record (EMR) system.
• Verify insurance eligibility and benefit coverage.
• Complete insurance precertification as required.
• Coordinate intake and pre-admission services to support an efficient admission process.
• Track and maintain accurate records of referral sources.
• Assist with training admissions department staff on EMR documentation and processes.
• Communicate effectively with patients, referral sources, insurance representatives, and hospital staff.
• Provide information regarding hospital policies, procedures, and admission requirements.
• Maintain strict confidentiality in accordance with HIPAA, applicable federal and state substance use treatment regulations, and hospital policies.
• Perform other related duties as needed to support admissions operations.

Qualifications

Required:

• Graduate of an accredited school of nursing.
• Current, active Registered Nurse (RN) license in good standing.
• Strong verbal and written communication skills.
• Proficiency in data entry and general computer applications.
• Ability to organize, prioritize, and manage multiple tasks with attention to detail.
• Ability to work independently with minimal supervision.
• Ability to communicate professionally with patients, referral sources, and staff at all levels.

Preferred:

• Bachelor's degree in nursing.
• Experience or education in mental health or addiction treatment.
• Familiarity with ASAM criteria and levels of care.
• Managed care or insurance verification experience.
• Knowledge of medical terminology and commonly used medications.
• Experience with hospital admissions procedures and electronic medical record systems.
• Knowledge of health insurance plans, benefit eligibility, and precertification processes.
• Proficiency with Microsoft Office and the ability to learn new software systems.

Skills for Success

• Excellent customer service and interpersonal skills.
• Strong organizational skills and attention to accuracy.
• Ability to explain processes and procedures clearly.
• Effective time management and prioritization.
• Ability to build positive working relationships with internal teams and external referral partners.
• Commitment to patient privacy, professionalism, and quality care.

Why Join Valley Forge Medical Center?

Join a team dedicated to providing care and support to individuals seeking treatment for substance use and related behavioral health needs. As part of our admissions team, you will help patients take an important first step toward treatment while supporting the referral partners and clinical staff who make that care possible.

Monday through Thursday 7-5 (40 hours). Full-time on-site

Sunday 9-9, M-T 4:30-11:30, Fri-Sat 8-11:00pm (32 hours). Hybrid