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Admissions Counselor
- Salary
- $22–$30/hr
- Hiring from
- United States
- Work type
- Remote
- Posted
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Benefits:
- Employee discounts
- Training & development
About the Role:
Asana Recovery is looking for a passionate and driven Admissions Counselor to join our team in Orange County, CA with the opportunity to work from home. In this role, you'll be the first point of contact for individuals and families seeking life-changing addiction treatment, guiding them through the admissions process with compassion and urgency. If you're motivated to make a real difference in people's lives, this is the opportunity for you.
Responsibilities:
- Manage inbound and outbound calls from prospective clients, families, and referral sources seeking substance abuse treatment
- Conduct thorough pre-assessments to determine clinical appropriateness and level of care
- Guide prospective clients and their families through the admissions process with empathy and professionalism
- Verify insurance benefits and communicate coverage details to clients and families
- Collaborate with clinical and medical teams to ensure smooth client intake and placement
- Maintain accurate records and follow-up communications in the CRM system
- Build and nurture relationships with referral partners, therapists, and healthcare providers
Requirements:
- Previous experience in addiction treatment admissions, behavioral health, or a related field preferred
- Strong knowledge of substance abuse, mental health, and levels of care (detox, residential, PHP, IOP)
- Excellent communication and active listening skills with a compassionate, client-centered approach
- Ability to work in a fast-paced environment and manage a high volume of inquiries
- Experience with insurance verification and understanding of managed care is a plus
- Proficiency with CRM software and general computer skills
- CADC, RADT, or other relevant certification is a plus
This is a remote position.
Compensation: $22.00 - $30.00 per hour
What We Do
At Asana Recovery, we follow the Asana Recovery Way, our comprehensive approach to treating patients, collaborating with industry professionals, and engaging with our staff.
Our goal is to create a nurturing environment where patients can acknowledge and understand addiction, embrace a productive lifestyle, and find fulfillment through helping others.
Interested in joining our team?
Check our latest job openings
The goal for us at Asana Recovery is to encourage long term rehabilitation for each of our patients. We know that addiction is a life long struggle, but with the right treatment and mindset, it is possible to a achieve a life free of substance abuse. To accomplish these goals, we use evidence-based programs proven to be effective in treating substance use disorders. By implementing these services, we can ensure a higher success rate and prevent relapses in the future.
