Advanced Cyber Security Incident Responder

Company: Swisslog Malaysia Sdn Bhd Location: Additional posting countries (for remote jobs only): Workplace: hybrid Address Customer Location: Where do people love what they do, and being great at what they do? At Swisslog, that’s where! Our teams are the heart of a world-leading Robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets. Role Summary The Cyber Security Incident Responder is responsible for monitoring, investigating, triaging, and responding to cybersecurity incidents across the enterprise within established operating procedures. The role supports the Security Operations Center (SOC) by analyzing security alerts, conducting investigations, coordinating containment and remediation activities, and continuously improving detection capabilities. The successful candidate will work closely with global IT and security teams to reduce cyber risk and strengthen the organization's security posture. Make an impact Perform daily security monitoring, incident triage, investigation, containment, and response activities in accordance with established SOC procedures and service level agreements (SLAs). Monitor, investigate, and respond to security alerts using Microsoft Sentinel, Microsoft Defender XDR, and other security technologies. Ability to identify issues, compromised computers using logs, and related computer-centric evidence sources Document investigations, findings, and remediation actions accurately within case management systems. Contribute to security use-case tuning and continuous detection improvement. Support automation initiatives through SOAR playbooks and workflow optimization. Demonstrate ability to perform event analysis and tools utilization (identification, response, escalation) Exercise attention to detail and due care in regards to work-related communication and documentation Exhibit willingness to learn, a desire to collaborate with others, and the drive to take on additional responsibilities when called upon Pursue job-related growth and knowledge via higher education, certification, and training Maintain awareness of changing processes, procedures, and standards critical to job performance Other duties as assigned Ability to manage multiple investigations and priorities simultaneously. What you need to succeed Must be willing to work in shifts to work across global time zones IT Experience Or Bachelor's degree in Computer Science, Information Security, Information Technology, or a related field, or equivalent practical experience. Works well with other people, a good team player Demonstrate initiative as a strong self-starter Has a sense of diplomacy, and decision-making skills to handle the often fast-paced role of an incident handler/ cyber security Investigator Knowledge of windows OS / General IT (Debugging and IT Problem solving) Knowledge of phishing, malware, ransomware, account compromise, and insider-threat investigations is a plus Basic understanding of SOAR technology is a plus Experience working in a 24x7 SOC or shift-based operational environment is an advantage. Understanding of common network services (Web, mail, DNS, authentication) is a plus Previous hands-on experience in the field of IT security (Threat prevention, SIEM, Endpoint protection) is a plus Experience with scripting or automation using PowerShell, Python, or similar technologies is an advantage. CISSP, CISM or related SANs certification is a plus Experience with host-centric detection and response skills is a plus Oral and written communication skills in English Our promise to you Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value. Join us on this journey and you’ll be part of a global enterprise that’s proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential, in a team that’s united by passion and driven by the OneSwisslog team spirit. About Swisslog Swisslog is shaping the future of intralogistics. As part of the KUKA Group, we work on the latest technologies that are reimagining the world of logistics. We’re a team of 3,000+ experts from 50 countries, serving some of the world's largest and most exciting brands. Together, we’re implementing smart and innovative approaches - including flexible robot-based and data-driven automation solutions that are transforming the supply chain. So join our team and share your unique perspective. Join the journey! If you think a career with Swisslog could be what you are looking for, we´d love to hear from you. We´re looking forward to receiving your application!