Advanced Practice Provider - TextCare (Virtual Health Assessments)

Fully Remote • 769 - REMOTE - Chattanooga, TN 37402

• Position Type: Full Time
• Job Shift: Day
• Category: Health Care

Work Status: Full Time
Schedule: 8-hour shifts Mon-Sun (40hrs/wk, schedule will be given upon hire and does not change)
Location: Remote

About One to One Health

At One to One Health, we're reimagining what healthcare can be. Founded by a primary care physician, our mission is simple: remove barriers to care and create better healthcare experiences for patients, providers, and employers alike.

Through onsite, near-site, and virtual care solutions, we deliver accessible, relationship-driven healthcare that puts people first. Our team is united by a shared commitment to improving health outcomes, providing exceptional service, and making a meaningful impact in the communities we serve.

About TextCare

TextCare is One to One Health's virtual care platform, providing patients with convenient access to care through secure text messaging, phone, and video visits. Through this innovative care model, providers deliver acute care, primary care, support ongoing patient needs, and build trusted patient relationships while improving access, outcomes, and the overall patient experience.

Position Summary

TextCare Providers deliver virtual acute & primary care support through text, phone, and video from our corporate office in Chattanooga, TN. Providers build trusted patient relationships, coordinate follow-up care, and help improve access, outcomes, and overall patient experience within a text-centered care model.

Essential Responsibilities

• Deliver virtual preventive, urgent, and primary care services, including assessment, diagnosis, treatment, medication reconciliation, health coaching, and referrals.
• Complete a high volume of virtual wellness visits (HRAs & HIRs), ensuring timely, accurate, and thorough documentation.
• Proactively engage high-risk members and those less likely to receive routine primary care.
• Identify care gaps and improve members’ access to licensed providers and appropriate services.
• Cross-train across virtual urgent care and primary care service lines.
• Comply with all applicable laws, regulations, and organizational policies.
• Perform other duties as assigned.

Required Qualifications

• Ability to work Monday – Friday (8-hour shifts)
• Completion of an accredited NP or PA program
• Active Tennessee NP or PA license – or willingness to apply for one before start-date
• Prescriptive authority
• BLS certification
• 1+ years of relevant clinical experience

Preferred Qualifications

• Previous Telehealth Experience
• Previous Wellness visits experience
• 1+ years of primary care experience
• Previous experience conducting virtual (telephonic, video) HIRs/HRAs
• Multi-state licensure
• Experience in urgent care or acute care environments
• Typing speed of 65+ WPM

Why Join One to One Health?

• Do good, help others. Make a meaningful impact on the lives of patients, families, and communities every day.
• Be part of a mission-driven organization transforming healthcare through relationship-based care.
• Work alongside a collaborative, supportive, and people-first team.
• Enjoy comprehensive benefits designed to support your health, well-being, and future.
• Grow your career while making a difference.

Additional Information

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Duties and responsibilities may change at any time with or without notice based on business needs.

Qualifications