The Opportunity
The College Success Advisor is responsible for supporting a cohort of college students as they navigate the system of higher education. This includes troubleshooting financial issues, coaching students on academic challenges and connecting them to opportunities related to college and career success. The College Success Advisor also supports programming and events managed by the College Success Team and collaborates as needed with other departments serving students across the organization.
You will Help Us Achieve
A successful transition to college for students from Philadelphia high schools.
Strong matriculation, persistence and graduation rates for college-going Philadelphia students.
What You’ll Do
Being an informed, supportive and motivational advisor to students navigating higher education.
Maintaining ongoing contact with college student program participants via multiple channels of communication including email, phone calls, texting and in-person and virtual meetings.
Connecting collegians with campus and community resources to help them solve issues.
Establishing and maintaining relationships with campus liaisons who advocate for collegians.
Visiting campuses to meet with liaisons and students and to understand available resources.
Organizing group events, both informational and social, to promote peer support and collaboration among student cohorts.
Collecting, recording and maintaining student data, documents, notes of interactions and student progress in established data management systems.
Maintaining contact with collegians temporarily out of college, assisting with plans to return to school and/or work.
Guiding collegians in transition from college to career (e.g., resumes, interview skills, internships, etc.) in collaboration with Career Pathways team.
Supporting ongoing relationships with PF alumni.
Reporting to work on a regular basis and is available for occasional after-hours emergency calls and projects.
Summer duties as assigned by Managing Director, Postsecondary Success
May be asked to perform additional duties not listed in the job description as required by business needs.
What You’ll Bring
Bachelor’s Degree or equivalent work experience.
Minimum one year of experience in related field.
Dedicated remote work area that is quiet enough for employee to concentrate is required. Must have homeowner’s or renter’s insurance and the ability to comply with company technology, safety, and health requirements.
Ability to travel on occasion as required to attend meetings and/or events.
Ability to frequently operate a computer and other office productivity machinery.
Ability to lift up to twenty (20) pounds.
Ability to perform the essential functions with or without a reasonable accommodation.
May require more than forty (40) hours per week to perform the essential duties of the position.
Who You Are
In addition to your experience, expertise and strengths, you must meet PA State background check requirements [PA Criminal, PA Child Abuse and FBI Fingerprint Check] at hire and every five years thereafter. You’ll also need to adhere to COVID safety guidelines as required by the Department of Human Services and/or the School District of Philadelphia.
Compensation & Benefits
The salary for this position, which depends on prior work experience and our assessment of your demonstrated fit for the role, will likely be between $55,000 - $59,000. Heights offers competitive base salaries based on the Philadelphia market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. You will have an opportunity to discuss salary in more detail after you begin the application process.
Heights offers a full benefits package designed to support employee wellness. This includes:
Generous medical, dental & vision insurance for employees and eligible dependents, which cover 90% of costs for employee coverage
Paid time off including 17 personal days, 6 sick days, 12 federal holidays and 2 floating holidays, and two (2) week-long office closures, one at the end of the calendar year and another in spring.
Twelve (12) weeks of paid parental leave to support new parents
Provision of a technology stipend to offset internet and cell phone costs
Short and long-term disability coverage
Semi-monthly staff gatherings and resources for targeted professional development opportunities
401(K)-retirement savings plan with an employer matching contribution
Work Arrangements
Heights Philadelphia currently maintains a hybrid work environment where staff work from home, in our Center City office, and on-site with school partners, as determined by the staff member's or team’s responsibilities. We also prioritize time together as an organization through our staff convenings and professional development - living in our value of succeeding together. This role is required to report in person for a minimum of 2 days per week, one of which is Wednesday for all office-based staff. Additional reporting days may be necessary depending on the priorities and schedule for a specific team. For school-based staff, it is required that you report in person 4 days per week.
Join the Team!
At Heights Philadelphia, we cultivate a culture of support. We love students. We do what we’ll say we do. We are lifelong learners. We succeed together. We are committed to maintaining a diverse staff - who reflect our students, their lived experiences, and our city. We are invested. And we invest in students to make a better Philadelphia for everyone.
If you are excited by our mission, highly skilled in your field, and eager to continue learning and growing, we invite you to apply. Visit our
careers page
to submit your resume. A cover letter is not required, however the application does require you to submit brief responses to a few prompts. These are directly connected to your related background and experience.