College Access & Career Coach - Silicon Valley

Apply Job Type Full-time Description TITLE: College & Career Coach LOCATION: Hybrid (on-site + remote) REPORTS TO: Director of College Access STATUS: Full-time, Non-exempt OUR MISSION 10,000 Degrees is unlocking student success at scale by giving more students equitable opportunities for a quality college education and career success. The most efficient and effective college success non-profit in the U.S., 10,000 Degrees’ mission is to achieve educational equity and to support students from low-income backgrounds to and through college to realize their full potential and positively impact their communities and the world. We envision a world where all students, regardless of race, ethnicity, or socioeconomic background, will have the full range of educational opportunities, support, and resources to realize their potential. Accepting a role at 10,000 Degrees implies a personal commitment to this mission. OPPORTUNITY The College & Career Coach is an advanced, student-facing position designed for experienced student advisors who drive deep community impact. Serving as the primary lead for school and campus partnerships, the Coach manages larger and more complex student caseloads. Though this role does not directly manage personnel, they do provide critical mentorship, guidance, and training support to our College Fellows. This role blends advanced direct service with internal leadership to maintain high-quality student programming across diverse educational ecosystems. COMPENSATION AND BENEFITS Excellent healthcare benefits including medical, dental, vision and life insurance; check out our full benefit options HERE 15 days paid vacation + holidays and paid sick leave 401(k) with employer matching Professional development including conferences, seminars, webinars, and directed career advice PHYSICAL/ENVIRONMENTAL To perform the essential functions of this position, employees may be required to: Sit, stand, talk, hear, reach, stoop, kneel and use hands and fingers to operate a computer, telephone, and keyboard. Have close-vision ability due to computer work. Engage in moderate, occasional lifting. Have a reliable means of transportation to attend regular work as well as other off-site business functions. Note: Due to the nature and conditions of our work, applicants must submit to fingerprinting and provide a clear tuberculosis (TB) test as part of the background check. EEO 10,000 Degrees is an equal opportunity employer offering a welcoming and inclusive environment in service to one another as well as the students, families, and communities we support. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. TO APPLY For immediate consideration, please submit your cover letter and resume. Requirements CORE ACCOUNTABILITIES Advanced Caseload Advising: Demonstrates the ability to successfully guide large, complex student caseloads through intricate milestones to ensure optimal retention and persistence. Leadership & Stakeholder Management: Serves as an effective primary liaison by building trusted, high-impact relationships with school personnel, donors, and CBOs to seamlessly integrate programming. Mentorship & Talent Development: Accelerates the professional growth, training, and operational readiness of College Fellows by providing guidance, performance feedback, and curriculum implementation support. Data-Driven Optimization: Evaluates curriculum effectiveness and drives regional impact through meticulous data tracking, timely analysis, and the regular generation of actionable program reports. RESPONSIBILITIES Advanced Advising & Student Engagement Manage larger, more complex student caseloads than entry-level Fellows, navigating intricate financial aid and matriculation scenarios. Provide direct, student-facing support including delivering comprehensive workshops, facilitating small-group sessions, and conducting individual coaching. Deliver specialized curriculum, training, and guidance to students and families regarding financial aid, college choices, and career pathways. Maintain a consistent on-campus presence for student outreach, engagement, and direct service delivery. Leadership & Mentoring Act as the primary lead and communication contact for assigned school/campus partnerships, managing relationships with institutional personnel, local CBOs, and community partners. Collaborate with internal teams to support and advance education initiatives. Serve as an engaging mentor and guide to College Fellows, assisting them with caseload management and the design, implementation, and delivery of curriculum programming. Assist with the recruitment, onboarding, training, and ongoing professional development of new Fellows. Support Fellows in preparing for presentations at school, public, and community events. Drive overall curriculum effectiveness assessments and maintain accurate data to generate program analysis reports. General Responsibilities Travel regularly within assigned region(s) to partner school campuses, 10,000 Degrees offices, and special event locations. Participate in staff meetings, professional development activities, and supervisor check-ins. Support and represent 10,000 Degrees at fundraising and appreciation events as needed. Execute other duties as assigned to support the organization’s evolving needs. This position requires some in-person presence, travel within the regions served, and occasional evening and/or weekend hours. QUALIFICATIONS Bachelor’s degree required 3+ years experience in a client- or student-service position 3+ years experience in financial aid navigation and college access/success matriculation steps Geographic proximity to the region(s) being served and a reliable means of transportation to accommodate required regional travel Bilingual Spanish/English a plus High level of professionalism including promptness, preparedness, and professional appearance Excellent presentation and communication skills Strong administrative, organization, and time-management skills Proficiency in Microsoft and Google Suite applications, Salesforce (or other CRM), and Canva or other presentation software Demonstrated enthusiasm and initiative, including the ability to work both independently and collaboratively Willingness to learn and be self-reflective Lived experience aligned with the communities served by 10,000 Degrees (e.g., first-generation college graduates or low-income background) is highly valued Alumni of 10,000 Degrees scholarships a plus Salary Description $35.00/hour