After Sales Service Leader (Baltics, flexible location)

Location: Tallinn, Riga or Vilnius

Please note that to apply for this role, you must be located in or near the above mentioned cities to be able to commute to one of our EPTA offices.

Scope: Estonia, Latvia & Lithuania

Epta is looking for a Baltics After Sales Service Leader to build and develop our after-sales business across the Baltic region.

This is an exciting opportunity for someone with a strong technical and commercial mindset who enjoys developing business, identifying new opportunities and building long-term customer relationships.

Your responsibilities

• Develop Epta’s after-sales business across Estonia, Latvia and Lithuania
• Identify market opportunities and build relationships with existing and new customers
• Develop service agreements, quotations and after-sales solutions
• Coordinate service and maintenance activities with local partners
• Support and develop the regional service partner network
• Drive spare-parts and service sales
• Work closely with Epta’s local teams and international colleagues
• Travel regularly within the Baltic region

What we are looking for

• Experience in after sales, service, technical support or business development
• Technical background, ideally in commercial refrigeration, HVAC, cooling, heating or a related field
• Strong commercial and entrepreneurial mindset
• Ability to work independently and take ownership
• Proactive, flexible and collaborative approach
• Fluent English
• Estonian, Latvian or Lithuanian language skills are highly valued

Direct commercial refrigeration experience is an advantage, but not essential if you bring a strong combination of technical understanding and commercial capabilities.

What we offer

• The opportunity to build and shape Epta’s after-sales business in the Baltics
• A highly independent and visible regional role
• International collaboration and professional development opportunities
• Hybrid working after the initial onboarding period
• Competitive salary and country-specific benefits

At Epta, we offer a transparent and competitive compensation package

• Base salary: From € 3700 to 4200 gross per month. The final offer will be determined using objective, gender-neutral criteria applied consistently across all candidates, including verified professional experience, relevant technical competencies, and the confirmed scope and responsibilities of the role.
• Benefits: company car or allowance, 10-15% annual bonus
• Flexible working arrangement with up to 50% monthly smart working

If you are motivated by the opportunity to build a business, develop customer relationships and grow Epta’s service presence across the Baltics, we would love to hear from you.