After Sales Specialist (Fixed-Term), Lifecycle Services

About the role

Are you someone who enjoys working with customers, coordinating multiple stakeholders, and making sure things run smoothly from order to delivery?

As an After Sales Specialist, you play a key role in our Lifecycle Services team by supporting spare parts and equipment sales and ensuring an excellent customer experience throughout the process. You will work in an international environment with global customers, vendors, and logistics partners.

What you’ll be doing

You will act as a central point of contact for customers, vendors, and logistics partners, with responsibilities including:

• Preparing and following up on customer quotations

• Handling customer purchase orders and order confirmations

• Managing supplier purchase orders

• Coordinating delivery schedules with vendors, logistics, and customers

• Supporting invoicing and monitoring overdue receivables

• Responding promptly and professionally to customer and partner inquiries

• Ensuring a high level of customer satisfaction throughout the order lifecycle

• Taking overall responsibility for customer accounts and supporting a variety of related after‑sales and coordination tasks

What helps you succeed in this role

You don’t need to meet every requirement to apply - if this role sounds interesting, we encourage you to apply.

• Basic commercial understanding of B2B business

• Clear communication and strong cooperation skills

• Ability to organize, prioritize, and manage multiple tasks

• A structured and service‑oriented way of working

• Fluent written and spoken English

• Knowledge in Italian is considered an advantage

What we offer

• Meaningful responsibilities and exposure to international operations

• A supportive and collaborative work environment

• Opportunities to develop your skills in customer service, logistics coordination, and lifecycle services

• Daily collaboration with international stakeholders

• A workplace committed to equality, diversity, and inclusion, where different backgrounds and perspectives are genuinely valued

Recruitment process

Location: Italy, Conegliano office. You will be Reporting to the After Sales Manager in USA.

Preferred start date: As soon as possible.

Contract: Full-time position with a one-year fixed-term contract.

Please attach your resume in English. Interviews will be conducted on an ongoing basis during the application period. We therefore recommend applying as early as possible, as the position will be filled as soon as the right candidate is found.