Agency Development Specialist

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Orchid Insurance, an Arrowhead Intermediaries company, is seeking an Agency Development Specialist to join our growing team in Tampa, FL - Hybrid.

The Agency Development Specialist is responsible for generating qualified quote submissions and growing written premium through agencies in our inland and coastal regions as well as supporting and maintaining select accounts. This will include providing prompt and effective support to Agency Development Managers and Agents when needed. Proactive efforts will include activities that keep agents informed on systems and products to generate qualified quote submissions and underwriting guidelines, as well as general account management. To be successful as an Agency Development Specialist, you should be able to build an instant rapport with people and be a good listener.

How You Will Contribute:

• Cultivate relationships with new and existing agents.
• Generate new premium growth through interaction with new and existing agencies via outbound calling and emailing.
• Train new and existing agencies via effective online webinars and follows up on outstanding questions posed by webinar attendees.
• Become a subject matter expert on our product offerings and core system(s).
• Provide general account management for agencies and maintain accurate records of all sales activities via Salesforce.
• Collaborate with the marketing department to ensure consistent agent communication.
• Proactively monitor, understand, and correct key performance indicator outliers with agents.
• Work proactively with product management and underwriting to communicate competitive information and to convey necessary product modifications or new opportunities.
• Provide an additional layer of support for our agents, at the directive of management.

• Ability to meet and/or exceed goals related to agency engagement metrics.
• Monitor incomplete quote activity to identify potential training opportunities.
• Handle and resolve agent inquiries in a prompt and professional manner.
• Occasionally interact in person with agents at agency locations and/or trade shows.
• Coordinate and manage trade show leads.

Skills & Experience to Be Successful:

Required:

• Minimum of 2 plus years P&C industry experience.
• Previous account management experience.
• Passion to remove obstacles and get the job done.
• Possess a professional demeanor in a fast-paced production environment.
• Be willing to always represent the company with utmost professionalism.
• Must be team-oriented, results driven, and desire to meet team deadlines in a high-volume environment.
• Proficiency in MS Office Suite and CRM software, such as Salesforce.
• Comfortable talking to new people daily via telephone or virtual meeting.

• Available for occasional travel (potentially overnight).
• This position requires routine travel which may require the teammate to drive their own vehicle or a rental vehicle. Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position.

Preferred:

• Associate degree or higher; or combination of relative work experience.
• P&C insurance license (4-40, 2-20 or 1-20).
• Previous Personal Lines Excess & Surplus experience.
• Previous account management or inside sales experience.
• Homeowners underwriting/process knowledge.
• Strong familiarity with Salesforce CRM.
• Strong interpersonal skills with the ability to build relationships with customers and teammates of all levels.
• Polished presentation skills to conduct virtual and in-person product training.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

About Us

At Arrowhead Intermediaries, you can build a meaningful career while helping shape what comes next in insurance. Across our global insurance distribution platform, teammates bring their knowledge, ideas and perspectives to businesses spanning underwriting, wholesale brokerage, specialty insurance and the teams that support them.

We believe people do their best work when their contributions matter and they have opportunities to keep growing. Our Culture of Caring means investing in our teammates, supporting one another and creating an environment where people can learn, take ownership and tackle new challenges. It’s why some of our teammates have built careers with us spanning decades, while we continue to welcome new people, fresh thinking and new ideas.

Whether you’re beginning your career, bringing years of specialized knowledge or ready for your next challenge, there’s room to grow here. Bring your curiosity. Bring your ideas. Own your future. Help shape ours.

Recruiting Vendor Disclosure Statement

Brown & Brown and its affiliates maintain an internal recruiting team responsible for filling open roles posted to the public. In certain situations, Brown & Brown may supplement its internal capabilities by engaging external recruiting vendors and employment agencies (“Recruiting Vendors”). Recruiting Vendors are not authorized to submit resumes, share candidate data, or directly or indirectly contact Brown & Brown employees to present candidates for employment opportunities. The only exception applies to Recruiting Vendors with an active Valid Agreement (as defined below) that has been approved by Brown & Brown.

In accordance with this policy, and to ensure appropriate authorization for sharing candidate personal information, Brown & Brown will not accept unsolicited resumes from any source other than Authorized Recruiting Vendors with a Valid Agreement in place who have been expressly invited to support a specific role. Any unsolicited resumes, incomplete submissions, or candidate data received through any means (including email or otherwise) will be considered the property of Brown & Brown. Brown & Brown will not pay any placement or related fees for unsolicited submissions or candidate data provided in violation of this policy. Such submissions may be used by Brown & Brown without any obligation to pay fees of any kind to Recruiting Vendors.

A Valid Agreement is defined as a written contract signed by an authorized representative of Brown & Brown. In the absence of a Valid Agreement, Brown & Brown assumes no liability under any legal theory, including but not limited to breach of contract, breach of implied contract, tortious interference, quantum meruit, any/or any other contractual or equitable claims in connection with candidates identified through unsolicited submissions made in violation of this policy.

If you are an existing Arrowhead Intermediaries teammate, please click here to apply to a job on our internal career site.