Agile Delivery Manager

Reward Gateway|Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage and retain top talent through employee benefits, strategic rewards and recognition, well-being, and much more. As we continue to scale and accelerate several transversal initiatives, we are expanding our Delivery function to support the next phase of our growth. This has resulted in the need to hire a highly proactive Agile Delivery Manager who thrives in complex, fast‑moving environments and enjoys bringing clarity and structure where it doesn’t yet exist. This is an individual‑contributor role, ideal for someone who can operate autonomously while partnering deeply with Engineering squads, Product, and wider business stakeholders. Key Responsibilities Delivery & Execution Support the delivery of engineering roadmaps, ensuring priorities, timelines, and outcomes are clear across teams. Lead end‑to‑end delivery of cross‑functional initiatives. Maintain a holistic view of delivery and capacity across squads, identifying risks, dependencies, and potential bottlenecks early. Support teams in breaking work down effectively, making realistic commitments, and tracking progress against objectives. Agile Ways of Working Facilitate agile ceremonies across multiple squads, ensuring rituals are purposeful and outcomes‑focused. Partner with teams to refine requirements, define success criteria, and ensure backlogs are healthy, prioritised, and ready for development. Promote agile best practices and coach teams in continuous improvement, delivery discipline, and effective collaboration. Communication & Stakeholder Management Provide clear, concise communication on progress, risks, scope changes, and delivery status to senior stakeholders. Foster strong relationships with Engineering, Product, and cross‑functional teams to drive alignment Offer delivery insights to inform planning and decision‑making. Process, Tooling & Continuous Improvement Shape and scale delivery processes to support consistency across global teams. Identify opportunities to streamline workflows, improve predictability, and enhance delivery maturity. Drive continuous improvement using delivery metrics and quality indicators to optimise engineering flow and predictability. Champion a culture of learning, experimentation, and operational excellence across engineering squads. Skills, Knowledge and Expertise Proven experience as an Agile Delivery Lead or Manager, Scrum Master or similar role in a tech‑first or SaaS organisation. A solid understanding of the software development lifecycle (SDLC) and modern engineering practices. A track record of concurrently delivering multiple technical initiatives. Demonstrated experience reducing delivery risks, managing dependencies, and improving predictability. Experience facilitating Agile ceremonies, shaping delivery approaches and coaching teams on effective delivery habits. Familiarity with scaled Agile frameworks (e.g. SAFe, LeSS). Experience Jira, Confluence, Miro, etc. Excellent communication skills — clear, concise and able to flex to different audiences. Strong problem‑solving and organisational skills — able to spot issues early and coordinate teams towards solutions. Salary budget: €54,000 to €57,000 gross per year. Work mode: Hybrid with a requirement to be in the Plovdiv office a minimum of twice per week. The Interview Process Online interview with the Talent Partner. Online interview with the VP of Delivery and the VP of Product Engineering. Final interview with the CTO. At Reward Gateway, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all our employees to feel comfortable expressing their passion, creativity, and individuality at work. We value diverse cultures, backgrounds, and experiences, as we believe that diversity drives innovation. Join our community, express yourself, and help us make the world a better place to work.