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【必須要件】
- 4年以上のプロダクト開発またはプロジェクト推進の実務経験
プロダクトオーナー、プロダクトマネージャー、またはそれに準ずる役割での経験を含む - 多様なステークホルダー間の調整・合意形成をリードできる能力
- Human-Centered Designによる機能・価値設計に関する確かな知識と感度
- 高いコミュニケーション能力、プレゼンテーション能力、およびチームを牽引するリーダーシップ
- 定性/定量データを活用した優れた分析力と課題解決能力
- 日本語・英語のビジネスレベルでの会話能力
【歓迎要件】
- アジャイル開発手法に関する深い理解と、スクラムを用いた実務経験
- コンサルティングファームでの3年以上の実務経験
保険会社向けの業務改革、DX支援、顧客接点改善などの案件経験を含む - 生命保険業界での3年以上のプロジェクトリード経験
複雑なステークホルダー管理や、大規模プロジェクトの推進経験があるとなお良い - プロダクトオーナー関連の専門資格
例:SAFe POPM、SAFe SAなどの認定資格
【社外勤務についての部内ガイドライン】
- ハイブリッド勤務(Manulifeの「Working Better」ガイドラインに準拠)
【給与】
- 経験・スキル・知識を基に、当社規定に沿って決定します。
通勤手当・変動型インセンティブボーナスは当社規定に基づき支給。
【勤務時間】
- 標準勤務時間:9:00〜17:00(休憩1時間含む)
※フレックスタイム制度あり
【福利厚生】
- 各種社会保険(健康保険、厚生年金、雇用保険、労災保険)
- Benefit One
- 研修制度(日本語レッスン/英語レッスン含む)
- 育児・介護休暇
- ベビーシッター支援制度
- wiwiw制度(育児休暇取得者のキャリア支援)
- 退職年金制度(正社員のみ)
【休日休暇】
- 土、日、祝日、年末年始(12月30日、31日、1月2日、3日)
- 年次有給休暇
- 正社員は特別休暇あり(例:アニバーサリー休暇 など)
【勤務地】
- 初台本社:東京都新宿区西新宿3-20-2 東京オペラシティビル
【求める人物像】
- お客様の声に真摯に耳を傾け、価値提供のために行動できる方
- 広い視野とアジャイルな思考を持ち、ビジネス成果の創出に向けて柔軟に動ける方
- チームで協力しながら成果を生み出すことを楽しみ、周囲を巻き込んで前進できる方
- 強いオーナーシップを持ち、最も重要な課題に集中し、粘り強く解決に導ける方
- 誠実さを大切にし、正しい判断を行い、必要な場面で率直に意見を発信できる方
- 多様性とインクルージョンを尊重し、異なるバックグラウンドのメンバーと協働できる方
[Required Qualifications]
- At least four years of experience in product development or project delivery, including experience as a Product Owner, Product Manager, or in a comparable role.
- The ability to coordinate diverse stakeholders and lead consensus building.
- Sound knowledge of Human-Centered Design and the ability to apply it to feature design and customer value creation.
- Strong communication and presentation skills, with the leadership ability to guide a team.
- Strong analytical and problem-solving skills using qualitative and quantitative data.
- Business-level spoken Japanese and English.
[Preferred Qualifications]
- A strong understanding of Agile development methodologies and hands-on experience with Scrum.
- At least three years of experience at a consulting firm, including projects involving business process transformation, digital transformation, or customer touchpoint improvements for insurance companies.
- At least three years of experience leading projects in the life insurance industry. Experience managing complex stakeholders or delivering large-scale projects is a plus.
- Relevant professional certifications in product ownership, such as SAFe POPM or SAFe SA.
[Department Guidelines for Remote Working]
- Hybrid working in accordance with Manulife’s “Working Better” guidelines.
[Compensation]
- Compensation will be determined based on experience, skills, and knowledge, in accordance with company policies.
- Commuting allowances and variable incentive bonuses will be paid in accordance with company policies.
[Working Hours]
- Standard working hours: 9:00 a.m. to 5:00 p.m., including a one-hour break.
- A flextime system is available.
[Benefits]
- Social insurance coverage: health insurance, employees’ pension insurance, employment insurance, and workers’ compensation insurance.
- Benefit One.
- Training programs, including Japanese and English language lessons.
- Childcare and family care leave.
- Babysitting support program.
- wiwiw program: career support for employees taking childcare leave.
- Retirement pension plan for permanent employees only.
[Holidays and Leave]
- Saturdays, Sundays, public holidays, and year-end/New Year holidays on December 30 and 31 and January 2 and 3.
- Annual paid leave.
- Special leave for permanent employees, such as anniversary leave.
[Work Location]
- Hatsudai Head Office: Tokyo Opera City Building, 3-20-2 Nishi-Shinjuku, Shinjuku-ku, Tokyo.
[Candidate Profile]
- Listens carefully to customer feedback and takes action to deliver customer value.
- Brings a broad perspective and an Agile mindset, adapting flexibly to achieve business results.
- Enjoys collaborating to deliver results and engages others to move initiatives forward.
- Demonstrates strong ownership, focuses on the most important issues, and perseveres to resolve them.
- Acts with integrity, exercises sound judgment, and speaks up candidly when needed.
- Respects diversity and inclusion and collaborates effectively with people from different backgrounds.
Learn more about opportunities with us at jobs.manulife.com
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Working Arrangement
About Us
We're Manulife. And we’re on a mission to make decisions easier and lives better.
Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future.
Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.
We’re proud of our accomplishments and recognition. Recent awards include:
- 2026 Gallup Exceptional Workplace Award Winner
- Manulife Named one of Forbes World’s Best Employers 2025
- Financial Times World’s Best Employers Asia-Pacific 2026
- We’ve been recognized as one of Canada’s Top 100 Employers 2026
- #1 Life Insurer for AI Maturity by Evident 2026
Our ambition is to be the number one choice for customers. Learn more at https://www.manulife.com/.
