Agricultural Scheme Operations Specialist – Ruminants (Maternity Cover)

Are you an agricultural professional with strong communication skills, a proactive mindset and a passion for delivering excellent service?

Our team audits and certifies businesses across the agriculture sector, helping to ensure high standards and consumer trust. As our Agricultural Operations Specialist - Ruminants, you’ll play a key role in managing the post-audit process for our Red Tractor Dairy and Beef & Lamb schemes, maintaining compliance, supporting members and auditors, responding to technical queries, and keeping operations running smoothly.

You don’t need to have done this exact role before - what matters most is having practical experience and knowledge of the UK ruminants sector or an associated industry, along with strong communication skills, a proactive approach and a drive to deliver excellent service.

This is a part-time maternity cover opportunity, offering the flexibility to work remotely as part of our UK-based team.

What We Offer:

• Remote Working: Work from home, with support from a collaborative UK-based team

• Industry Exposure: You'll gain exposure to leading agricultural assurance schemes and certification processes

• Career Development: Opportunity to build skills and explore future opportunities across NSF

• Comprehensive Benefits Package: Health cover, death-in-service benefit, company sick pay scheme, and income protection

• Wellbeing Support: Access to our Employee Assistance Programme and an annual paid Mental Wellness Day

• Volunteering Time: Paid time off to support causes you care about

Including, but not limited to:

• Managing the post-audit process for Red Tractor Dairy, Red Tractor Beef & Lamb and a bespoke customer standard

• Reviewing audit information and supporting compliance activities

• Acting as a point of contact for members and auditors, responding to technical questions and certification queries

• Supporting members through the post-assessment and certification process

• Working closely with Scheme Managers to support the day-to-day operation of the schemes

• Managing scheme-related communications and inboxes

• Supporting the timely and accurate completion of daily administrative processes

• Coordinating with colleagues across the business to support the effective running of the schemes

• Delivering excellent customer service to members, auditors and stakeholders

• Practical experience within the UK ruminants sector or associated industries
• Experience in an operations-based role
• Strong passion for delivering excellent customer service
• Confident when dealing with challenging conversations and problem-solving situations, with a logical and methodical approach
• High level of accuracy and attention to detail
• Ability to make difficult decisions in a fair and logical way
• Excellent written and verbal communication skills
• Highly motivated, enthusiastic and well organised
• Ability to organise and prioritise workloads effectively
• Confident using Microsoft Office and open to learning new systems
• Experience or knowledge of third-party certification schemes within the agricultural sector is a plus
• Experience of negotiation and handling difficult conversations is a plus

Our Mission & Culture:

Since 1944, NSF’s mission has been to protect and advance human health. Today, thousands of team members around the world work together to deliver that mission, bringing expertise across science, engineering, environmental and public health disciplines.

Our culture and the wellbeing of our people are central to how we work, serve our clients and grow our business. We are guided by four core values:

Do the Right Thing: We act with honesty, integrity and a commitment to science.

Treat People Well: We create an inclusive workplace where people are treated with respect, dignity and professionalism, and where different perspectives, ideas and expertise are valued.

Relentlessly Pursue Excellence: We are committed to quality, continual improvement and empowering our people to think boldly.

We are One NSF: We collaborate, solve problems and deliver results together, recognising that every team member plays an important role in fulfilling our mission.

Apply now and send us your CV and cover letter. Come join our team, we look forward to hearing from you!