AI and Automation Specialist
- Hiring from
- Australia
- Work type
- Hybrid
- Posted
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- Hybrid Working Arrangements
- St Kilda Rd Location
- Full Time | Permanent Position
At Compare Club, we’re on a mission to make it easier for consumers to navigate household expenses, helping them make the right purchasing decisions while delivering genuine value and peace of mind.
As our AI and Automation Specialist, you’ll own the technical build of the AI agents, workflows and integrations that drive real efficiency across our business. Reporting to our AI and Automation Tech Lead and working alongside our Business Analyst and project teams, you’ll turn future-state process designs into production-ready digital workers using n8n, UiPath, Claude and AWS-hosted services.
This isn’t a “maintain the bots” role. You’ll design agent architecture, wire AI into our core systems through MCP, implement RAG properly, and prove your agents are accurate and grounded before they go live. If you’ve shipped production automation and want to push deeper into agentic AI, this role is for you.
Key Accountabilities & Responsibilities
End-to-End Solution Delivery: Own the technical build of prioritised opportunities from our Automation Roadmap, taking them from process design through to deployment within agreed timeframes.
- Technical SME: Be the technical voice in “To-Be” workshops, advising on feasibility, architecture and how processes can be reimagined rather than simply automated.
- AI Agent Development: Design and build modular, scalable AI agents with multi-tool capability, integrated securely with internal databases, AWS services and third-party APIs via Model Context Protocol (MCP).
- Automation Flow Construction: Build resilient, error-aware end-to-end flows in n8n and UiPath that bridge legacy systems and modern AI capabilities, aligned with enterprise security and architecture standards.
- Prompt Engineering & Prototyping: Write and refine system prompts that produce precise, grounded and safe outputs, and rapidly prototype new ideas to test viability before full build.
- Evaluation & RAG: Use Langfuse to benchmark agent performance, track token usage and eliminate hallucinations. Own the structuring and maintenance of RAG data sources so agents return accurate answers.
- Governance & Handover: Ensure every build meets our Responsible AI Guiding Principles and AI Acceptable Use Policy, and hand over to our AI Operations team with thorough technical documentation.
What You Bring to the Role:
- Automation Experience: Extensive hands-on experience building production-grade workflows in n8n and/or UiPath.
- AI Technical Aptitude: Proven ability to build and configure LLM-powered agents and flows (e.g. n8n AI Agent nodes, Claude), including tool use and MCP integrations.
- Strong Development Skills: Solid experience in Python, JavaScript and Visual Basic in an automation context.
- Integration Literacy: Experience integrating enterprise platforms such as Salesforce, Okta and Google Workspace via REST APIs, OAuth2, webhooks and JSON.
- AI Evaluation: Experience using monitoring and evaluation platforms like Langfuse to audit model performance.
- Cloud Exposure (desirable): Familiarity with AWS services for hosting and securing AI workloads, such as Amazon Bedrock, ECS Fargate, Lambda, IAM Identity Center with Okta SSO, SSM Parameter Store with KMS, and CloudWatch.
- Consultative Delivery: The ability to connect technical requirements with business outcomes, working closely with BAs and PMs to reimagine how work gets done.
- Build at the Frontier: Work hands-on with Claude, MCP, agentic workflows and modern evaluation tooling in a team that’s genuinely AI-first.
- Real Ownership and Impact: Your builds go into production and deliver measurable savings, so you’ll see the difference your work makes.
- Hybrid Flexibility: Enjoy a flexible hybrid working model, balancing productive remote work with collaborative team days in our Melbourne office.
