AI & Automation Manager - 21327
SomewhereAI & Automation Manager
Location: Remote - South Africa or Latin America
Employment Type: Full-Time
Industry: Multi-Industry / Business Operations / AI & Automation
Reports To: Founder / Executive Leadership
About The Company
Our client is a U.S.-based serial entrepreneur operating a diverse portfolio of companies spanning home care, payment processing, roofing, ATM services, reputation management, real estate, and media.
The portfolio includes a home care organization with more than 100 employees, a payment processing company, a roofing operation, an ATM company, a reputation management business, Florida real estate holdings including co-living properties, and an upcoming real estate syndication podcast.
The founder is highly interested in AI and believes businesses that effectively integrate artificial intelligence into everyday operations will achieve meaningful productivity and competitive advantages.
Rather than treating AI as an isolated technology initiative, the objective is to integrate AI and automation directly into the operating workflows of the businesses.
The Opportunity
We are seeking a commercially minded AI & Automation Manager who can identify, design, implement, and continuously improve AI-enabled workflows across the founder's portfolio.
Initially, one individual will support all companies.
This is not purely a developer role and is not simply about building isolated automations when requested.
The successful candidate must combine technical capability with strong business judgment.
They need to understand how work is currently performed, identify inefficiencies, redesign workflows, select appropriate technology, implement the solution, and measure whether the change actually improves the business.
The founder wants someone who can look at a business process and ask:
“Why are humans still doing this manually, and how could AI or automation make this dramatically faster or better?”
Key Responsibilities
AI Strategy & Opportunity Identification
Evaluate workflows throughout the portfolio and identify high-impact opportunities for AI and automation.
Review Processes Involving
Workflow Analysis & Redesign
Map existing processes before automating them.
Understand
Automation Implementation
Build and deploy integrations between business systems.
This May Include
Identify appropriate use cases for generative AI and other AI technologies.
Potential Use Cases Could Include
Because this role supports multiple businesses, the AI & Automation Manager will need to understand different operating environments quickly.
A workflow that makes sense for a 100+ employee home care company may differ substantially from one required by a payment processor, roofing company, real estate operation, or reputation management business.
The successful candidate must be able to adapt solutions to different business models rather than applying the same technology indiscriminately.
Business Case Development
Before implementing major automation projects, determine the expected value.
Consider
AI Adoption & Enablement
Help employees and company leaders adopt new AI-enabled processes.
Document workflows, create appropriate training resources, and ensure new tools are actually used.
Monitor adoption and refine systems based on real-world feedback.
Continuous Improvement
Regularly review implemented systems to determine whether they are delivering the intended results.
Identify new technologies and AI capabilities that could provide meaningful business value.
The expectation is continuous experimentation and improvement rather than one-time implementation.
Ideal Candidate
The Ideal Candidate Sits At The Intersection Of
AI + Automation + Operations + Business Strategy.
A technically excellent candidate who cannot understand business processes will not be sufficient.
Likewise, a business operator who understands AI conceptually but cannot implement practical solutions will not be sufficient.
We need someone capable of understanding a business problem, designing the solution, and getting that solution operational.
Qualifications
Business-first thinking: Technology exists to improve the business—not the other way around.
Automation mindset: You instinctively recognize repetitive processes that should not remain manual.
Technical curiosity: You continuously explore new AI capabilities and tools.
Execution: You can take an idea from concept through implementation.
Resourcefulness: You can solve unfamiliar technical and operational challenges.
Cross-functional communication: You can work with executives, operators, and employees.
ROI orientation: You understand the financial and operational impact of what you build.
Ownership: You are responsible for whether solutions actually work—not simply whether they were technically deployed.
What Success Looks Like
The AI & Automation Manager will progressively create measurable improvements throughout the portfolio.
Success May Include
Location: Remote - South Africa or Latin America
Employment Type: Full-Time
Industry: Multi-Industry / Business Operations / AI & Automation
Reports To: Founder / Executive Leadership
About The Company
Our client is a U.S.-based serial entrepreneur operating a diverse portfolio of companies spanning home care, payment processing, roofing, ATM services, reputation management, real estate, and media.
The portfolio includes a home care organization with more than 100 employees, a payment processing company, a roofing operation, an ATM company, a reputation management business, Florida real estate holdings including co-living properties, and an upcoming real estate syndication podcast.
The founder is highly interested in AI and believes businesses that effectively integrate artificial intelligence into everyday operations will achieve meaningful productivity and competitive advantages.
Rather than treating AI as an isolated technology initiative, the objective is to integrate AI and automation directly into the operating workflows of the businesses.
The Opportunity
We are seeking a commercially minded AI & Automation Manager who can identify, design, implement, and continuously improve AI-enabled workflows across the founder's portfolio.
Initially, one individual will support all companies.
This is not purely a developer role and is not simply about building isolated automations when requested.
The successful candidate must combine technical capability with strong business judgment.
They need to understand how work is currently performed, identify inefficiencies, redesign workflows, select appropriate technology, implement the solution, and measure whether the change actually improves the business.
The founder wants someone who can look at a business process and ask:
“Why are humans still doing this manually, and how could AI or automation make this dramatically faster or better?”
Key Responsibilities
AI Strategy & Opportunity Identification
Evaluate workflows throughout the portfolio and identify high-impact opportunities for AI and automation.
Review Processes Involving
- Sales
- Customer service
- Operations
- Finance
- Administration
- Marketing
- Reporting
- Lead management
- Internal communication
- Data processing
- Executive operations
Workflow Analysis & Redesign
Map existing processes before automating them.
Understand
- Who performs each task
- What information is required
- Which systems are involved
- Where bottlenecks occur
- Which decisions require human judgment
- Which activities can be automated
- Where AI can augment employees rather than simply replace manual steps
Automation Implementation
Build and deploy integrations between business systems.
This May Include
- Automated data movement
- CRM workflows
- Lead routing
- Automated reporting
- Notifications and alerts
- AI-generated summaries
- Task creation
- Communication workflows
- Document processing
- Customer follow-up sequences
- Executive reporting
- Operational dashboards
Identify appropriate use cases for generative AI and other AI technologies.
Potential Use Cases Could Include
- Communication summarization
- Customer support assistance
- Lead qualification
- Internal knowledge retrieval
- Document analysis
- Automated reporting
- Research
- Sales support
- Marketing workflows
- Executive briefings
- Process documentation
- Decision-support tools
Because this role supports multiple businesses, the AI & Automation Manager will need to understand different operating environments quickly.
A workflow that makes sense for a 100+ employee home care company may differ substantially from one required by a payment processor, roofing company, real estate operation, or reputation management business.
The successful candidate must be able to adapt solutions to different business models rather than applying the same technology indiscriminately.
Business Case Development
Before implementing major automation projects, determine the expected value.
Consider
- Hours saved
- Labor cost reduction
- Revenue impact
- Error reduction
- Customer experience improvement
- Faster turnaround
- Better management visibility
- Scalability
AI Adoption & Enablement
Help employees and company leaders adopt new AI-enabled processes.
Document workflows, create appropriate training resources, and ensure new tools are actually used.
Monitor adoption and refine systems based on real-world feedback.
Continuous Improvement
Regularly review implemented systems to determine whether they are delivering the intended results.
Identify new technologies and AI capabilities that could provide meaningful business value.
The expectation is continuous experimentation and improvement rather than one-time implementation.
Ideal Candidate
The Ideal Candidate Sits At The Intersection Of
AI + Automation + Operations + Business Strategy.
A technically excellent candidate who cannot understand business processes will not be sufficient.
Likewise, a business operator who understands AI conceptually but cannot implement practical solutions will not be sufficient.
We need someone capable of understanding a business problem, designing the solution, and getting that solution operational.
Qualifications
- Demonstrated experience implementing AI and automation within real businesses
- Strong knowledge of modern generative AI tools and platforms
- Experience integrating business applications and workflows
- Strong process-mapping and workflow-design capability
- Understanding of APIs, integrations, and automation architecture
- Ability to evaluate emerging AI technologies
- Strong business and operational acumen
- Experience working across multiple departments or business functions
- Excellent English communication
- Ability to communicate technical concepts to non-technical stakeholders
- Strong project management and implementation skills
Business-first thinking: Technology exists to improve the business—not the other way around.
Automation mindset: You instinctively recognize repetitive processes that should not remain manual.
Technical curiosity: You continuously explore new AI capabilities and tools.
Execution: You can take an idea from concept through implementation.
Resourcefulness: You can solve unfamiliar technical and operational challenges.
Cross-functional communication: You can work with executives, operators, and employees.
ROI orientation: You understand the financial and operational impact of what you build.
Ownership: You are responsible for whether solutions actually work—not simply whether they were technically deployed.
What Success Looks Like
The AI & Automation Manager will progressively create measurable improvements throughout the portfolio.
Success May Include
- Significant reductions in manual administrative work
- Faster internal workflows
- Improved customer response times
- Automated reporting
- Better executive visibility
- Improved lead management
- Reduced repetitive employee tasks
- More effective use of company data
- Increased productivity without proportional headcount growth
- Consistent AI adoption across the portfolio