AI-Native Organizational Change & Adoption Consultant

AI-Native Organizational Change & Adoption Consultant

CONTINGENT UPON ANTICIPATED JANUARY 2027 WORK

This is a contingent opportunity dependent on the company securing the anticipated work in January 2027. Recruitment and candidate evaluation may begin in advance; any offer, start date, and onboarding will depend on work authorization and confirmed business need. January 2027 is the anticipated award/work decision period, not a guaranteed start date.

Position Summary

We seek a client-facing organizational change and adoption consultant to guide AI-native transformation, helping teams move from existing processes to sustainable human-AI ways of working. This role combines established organizational change management practices with practical fluency in generative and agentic AI, consultative discovery, workforce enablement, and outcomes measurement. The consultant will advise client leaders, address resistance, and translate AI-enabled workflow changes into clear roles, capabilities, behaviors, and measurable business value. This is a change and adoption role, not an AI software engineering position.

Key Responsibilities

· Lead change strategy, stakeholder analysis, impact assessments, readiness assessments, and adoption plans for AI-native transformation initiatives.

· Partner with client executives, program leaders, frontline personnel, product teams, and technical specialists to discover current workflows and co-design future human-AI operating models.

· Assess how AI-assisted and agentic workflows affect roles, decision rights, responsibilities, controls, and daily ways of working; translate impacts into actionable change interventions.

· Facilitate discovery sessions, stakeholder workshops, leadership briefings, and feedback forums; communicate complex changes credibly to technical and nontechnical audiences.

· Identify sources of resistance and adoption barriers; coach sponsors and managers to build alignment, trust, psychological safety, and accountable change leadership.

· Design communications, training, role-based enablement, coaching, and reinforcement plans that build workforce confidence and proficiency over time.

· Apply responsible AI principles to adoption plans, including appropriate human oversight, escalation, data handling, transparency, and user expectations.

· Embed change management within iterative Agile delivery, supporting pilots, demonstrations, feedback cycles, incremental rollouts, and continuous improvement.

· Define and track adoption and outcomes metrics such as readiness, active usage, proficiency, workflow adherence, productivity, efficiency, satisfaction, and realized business value.

· Analyze qualitative and quantitative evidence, report actionable findings to client leadership, and adjust interventions to sustain improvements after deployment.

Required Qualifications

· Bachelor's degree in organizational development, business, communications, psychology, information systems, or a related field; equivalent relevant experience may be considered.

· 5+ years of organizational change management, transformation consulting, change adoption, or related client-facing experience, including complex stakeholder environments.

· Demonstrated experience leading stakeholder discovery, facilitating workshops, advising leaders, managing resistance, and delivering executive-ready presentations.

· Hands-on experience supporting Agile or iterative delivery teams and adapting change plans to incremental releases and user feedback.

· Practical understanding of generative AI, agentic AI concepts, AI-assisted workflows, human-in-the-loop practices, and responsible AI considerations; coding is not required.

· Experience developing workforce enablement approaches, including communications, training, coaching, capability development, and reinforcement.

· Ability to design meaningful adoption and readiness measures, interpret results, and communicate measurable organizational and business outcomes.

· Excellent written communication, facilitation, relationship management, problem-solving, and consulting skills.

Preferred Qualifications

· SAFe experience in a scaled Agile delivery environment; SAFe Practice Consultant (SPC) certification preferred, not required.

· Change management certification such as Prosci, CCMP, or equivalent.

· Experience with AI-enabled business transformation, workflow redesign, and adoption of emerging digital tools.

· Experience supporting federal government clients, including healthcare IT, VA/VHA, or other regulated environments.

· Familiarity with workforce analytics, organizational design, service delivery improvement, or benefit realization approaches.

Measures of Success

· Clear, stakeholder-approved change impact, readiness, and adoption strategies aligned to transformation goals.

· Measurable progress in user adoption, workforce confidence, capability, and proficiency across target roles.

· Demonstrated improvements in workflows, productivity, efficiency, service quality, or other agreed business outcomes.

· Effective executive sponsorship, stakeholder engagement, and reduction of barriers to sustained human-AI collaboration.

· Evidence-based improvements to change interventions based on iterative feedback and operational metrics.

Note: Specific client, work location, clearance, travel, and compensation requirements will be confirmed if the anticipated work is secured.