AI/NLP/Data Engineer

About Us Agent IQ is a recently funded, rapidly growing mid-stage fintech company. Agent IQ is making intelligent, frictionless digital engagement easy and profitable. Our Lynq digital engagement platform improves communication and engagement between financial institutions and their customer. The platform has built in AI/automation functionality to seamlessly improve efficiency, help employees and generate insights about customer needs. We're excited about our growth and the opportunities ahead as we continue to change the way FIs service their customers in digital space. To achieve this we're building an amazing team, and here’s where you come in. Role Description As a AI/NLP/Large Data Engineer you will be responsible for building and improving ML and gen AI models, and suggestion/support tools, modeling & experimentation frameworks and building out the technical core of AgentIQ. You will be given opportunity to drive positive technology improvements and develop state of the art yet practical NLP/AI applications. Responsibilities Build and improve NLP/AI models at heart of AgentIQ product Build and improve infrastructure to support NLP/AI modeling, generation, experimentation and deployment Take ownership of NLP/AI trainer tools and data processing pipelines Brainstorm and prototype algorithmic improvements Develop customer specific and financial institutions focused machine intelligence Contribute to deploying/monitoring/debugging models in production Take ownership of NLP/AI trainer tools and data processing pipelines Collaborate with platform teams on developing new tools and features needed for NLP/AI development and deployment Create and maintain documentation Provide internal training on applicable topics Requirements Passion for improving AI/NLP models and making them more robust and scalable Ability/desire to work on AI/NLP models requiring little/no training data Thrive in a diverse, dynamic environment that leverages multiple tools and languages The ability to communicate effectively with thoughtfulness and maturity Make technology decisions that are best for the business of Agent IQ Experience building production-quality Gen AI, NLP, speech, or deep learning systems Strong software engineering and interpersonal skills Ability and desire to quickly pick up on new topics and techniques Ability to quickly take an idea from conception and prototyping to deployment in production Masters degree or equivalent in AI/ML/NLP or related field 3+ years in related experience Our environment AWS/GCP hosted infrastructure Linux Python Airflow Pytorch Node.js Docker Perks Competitive salary + equity Full medical/dental/vision benefits Unlimited PTO policy Work from home Google apps, Dropbox, Drive, Slack, Mac (or PC) everything Agent IQ swag Great teammates This is a remote (work from home) position