Allocations Officer Care Coordinator

Salary: £30,023 - £32,046 per annum

Hours per week: 37 hours

Interview date: To be confirmed upon shortlisting

Our Reablement team is looking for a allocations officer care co-ordinator. Reablement is a short-term, therapist-led service that helps people maintain or regain their independence. It provides advice, equipment, adaptations and targeted support, while encouraging the use of community and personal resources to achieve individual goals.

This role coordinates the effective delivery of the Reablement service, ensuring customers are assessed promptly and receive the right support and goals.

Working closely with Occupational Therapists, Reablement Workers, hospitals, brokerage services and care providers, the postholder will manage schedules, allocate resources, monitor service delivery, support safe hospital discharges and care transitions ensuring service quality is maintained.

The successful candidate will have a strong understanding of working with vulnerable people and delivering high-quality care, supported by a relevant qualification or equivalent experience. They will have experience coordinating and organising support services. They will have excellent communication, organisational and decision-making skills.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Samantha-Louise Bence, Team Leader, at Samantha-Louise.Bence@wiltshire.gov.uk.

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read the role description and person specification carefully before you apply.

Under the Health and Social Care Act (Regulated Activities) Regulations 2014, individuals involved in regulated activity must provide a full employment history and detail any gaps. Before clicking apply please complete this full-employment-history form and once completed please attach it to your application form.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.