ALS Lab Manager

Overview JOB TITLE: ALS Lab Manager AGENCY SUPPORTED: U.S. Department of Justice (DOJ) – MEGA 6 Automated Litigation Support POSITION TYPE: Full-Time, Contingent Upon Award LOCATION: Remote CLEARANCE: Public Trust – Candidates do not need to be cleared at the time of application but must be able to obtain and maintain a Public Trust clearance prior to starting. BENEFITS: Health, Dental and Vision, 401(k), Tuition Reimbursement, Flexible Spending Account (FSA), 11 Paid Federal Holidays, 3 weeks’ Paid Time Off ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security. We leverage the latest technology innovations and proven approaches to better serve the mission and support the DHS, DOJ, and DoW workforce, customers, and programs, regardless of scale or complexity. ITC is located in Fairfax, VA and offers an outstanding compensation and benefits plan and a challenging and rewarding professional work environment. We are seeking an experienced ALS Lab Manager to support ITC Federal’s work for the U.S. Department of Justice (DOJ) under the anticipated MEGA 6 automated litigation support (ALS) program. This is a fully remote position supporting DOJ’s complex litigation mission. Important: This opening is being established in connection with the MEGA 6 contract vehicle award itself. ITC Federal must still be awarded individual task orders under the vehicle before employees can be onboarded. Accordingly, this position is full-time and contingent upon both contract award and the award of the applicable task order. POSITION OVERVIEW: Serves as the lead manager responsible for delivery of lab data processing services. PROGRAM CONTEXT: This position supports the U.S. Department of Justice (DOJ) under the anticipated MEGA 6 procurement. MEGA 6 is expected to continue DOJ’s multiple-award contract vehicle for automated litigation support (ALS) services, following the structure of the MEGA 5 contract. These contracts are designed to provide DOJ offices, boards, divisions, and other federal agencies with information technology, professional services, and litigation support tools to manage complex legal proceedings efficiently. Responsibilities RESPONSIBILITIES: Primarily ensures timely and accurate completion of tasks. Performs analysis, development and implementation of processing approaches for electronic files and related services pursuant to applicable ESI specifications. Consults with attorneys and support staff on best practices for conforming to ESI specifications and, as required, participates in teleconferences with co-counsel, client agencies, and opposing counsel upon attorney request. Responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and when deficiencies are found, provides case attorney with detailed notice of deficiencies. Responsible for keeping the COR informed on activities in the Lab, e.g. deadlines, technical challenges, and availability of resources to complete work. Responsible for webhosting support for unsupported cases managed by the lab. Manages a team of eDiscovery professionals situated in a client-site eDiscovery laboratory, including: scheduling, requirements assessments, assigning work and ensuring deadlines are met, creating progress reports, and Quality Control (QC) of deliverables. Advises Department of Justice attorneys, paralegals, and case managers on all phases of the Electronic Discovery Reference Model (EDRM); especially: Data Collection, Processing, Hosting, Review, Analytics, and Production. Qualifications REQUIRED: Ability to obtain and maintain a U.S. Government Public Trust clearance prior to start (candidates are not required to be cleared at the time of application). Authorized to work in the United States. Ability to work effectively in a fully remote environment. At least five years of experience at the management/supervisory level. Requires thorough knowledge of the litigation discovery process, and the EDRM workflow. Working knowledge and certifications of document review software such as iConect, Relativity, Venio or similar tools. Undergraduate degree required, preferably in computer science or related field. Only the Contracting Officer can approve a waiver of the degree requirement. At least eight years of experience performing eDiscovery roles including but not limited to electronic files processing (EFP), image and data file conversion, data culling using review tools, quality assurance, database loads and retrieval, and data analysis and review. PREFERRED QUALIFICATIONS: Experience with litigation support tools such as LAW, IPRO, Concordance, MS Office Suite, and LiveNote highly valued. WORK ENVIRONMENT AND PHYSICAL DEMANDS: This is a fully remote position; work is performed from a home office. Must be located in or near the Washington, DC area and available for short-notice on-site meetings. Work is primarily sedentary, performed while using a computer for extended periods of time. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.