Candidate Profile: A detail-oriented and analytical professional who supports First Line onboarding operations by reviewing, processing, and interpreting client information in line with internal policies. Demonstrates strong problem-solving skills, sound judgment, and the ability to identify risks and onboarding requirements while maintaining high standards of compliance, quality, and customer service. What we are looking for: Experience in First Line of Financial Institutions in particular in Account Opening. Attention to detail. Fluency in English is required. Excellent spoken and written communication skills. Strong multitasking and organizational skills. An understanding of AML laws and any relevant certificates will be advantageous Team player and proactive individual. Responsibilities: Review customer applications and all supporting documents to ensure they meet all necessary requirements. Collect and verify customer identification and other KYC documents. Perform Real-Time Video Verifications of Authorised Persons for ID verification purposes. Verify and correct customer information in the institution’s CRM and ensure accuracy and completeness. Follow up with customers to obtain additional information as needed. Ensure all account opening activities comply with the institution’s policies and all applicable laws and regulations . Respond to customer inquiries in a timely and professional manner Review and monitor transactions and accounts for suspicious activity and plausibility. Request and review transactional supporting documentation and clarification from clients, analyse responses and form conclusions over activity. Document decision-making on CRM and supporting tools. Working closely with the compliance department. Assist with other back office tasks as needed. Report directly to the AML Onboarding Supervisor Working with us you can expect the following: An attractive compensation package based on qualifications and experience Yearly performance-based bonus Pension Plan with 6.8% employer's contribution Monthly Lunch allowance or SportBenefit subscription Sponsored training through our Learning and Development Program Monetary Birthday Gifts Monthly Happy Hour A unique opportunity for a successful career in a global, fast-growing company. A unique, friendly, and multicultural working environment with many opportunities for career growth and personal development. Hybrid Working Schedule Flexible working hours 25 days of annual leave 5 days of paid sick leave Fresh fruits, snacks, and coffee at the office. Regular corporate events and team-building activities
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