Analyst Talent Management

Position Title: Analyst, Talent Management

Position Summary:

The Analyst, Talent Management is responsible for supporting the execution of talent management programs and processes aligned with JetBlue's Talent and People department strategies. The role helps strengthen JetBlue's talent pipelines by managing data, systems, and technology to enable effective goal setting, continuous feedback, and objective performance assessment. The Analyst serves as a key resource for talent management processes , working closely with People Business Partners and other stakeholders to support effective talent decisions and enhance individual and organizational performance.

Essential Responsibilities:

• Manage the day-to-day execution of performance management processes, including the annual performance cycle, goal setting, performance reviews, calibration activities, and feedback processes for eligible JetBlue Crewmembers.
• Establish and manage project timelines, activities, and deliverables for assigned Talent Management initiatives, ensuring accuracy, quality, and timely completion.
• Administer and maintain talent management systems and data, including monitoring process completion, troubleshooting issues, and supporting system enhancements.
• Analyze talent and performance data, develop reports, and identify trends and insights to support effective talent management processes and decisions.
• Exercise sound judgment and initiative to independently resolve routine issues, recommend solutions, and escalate complex matters when appropriate.
• Develop clear and engaging communications, materials, and tools to support Talent Management processes, including process guides, templates, forms, presentations, and other resources.
• Partner with People Business Partners and other stakeholders to provide guidance, respond to inquiries, and support the effective execution of Talent Management processes.
• Support continuous improvement of Talent Management processes through research, benchmarking, data analysis, automation, AI tools, and the application of technology and best practices.
• Other duties as assigned.

Minimum Experience and Qualifications:

• Bachelor’s degree in Business, Human Resources, Organization Development or a related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience
• Two (2) years of Experience in Human Resources, Talent Management, or a related field
• Strong organizational and project coordination skills, with attention to detail and the ability to manage multiple priorities and deadlines
• Effective written and verbal communication skills, including the ability to develop materials, provide guidance, and support diverse stakeholders
• Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and ensure accuracy
• Demonstrated ability to exercise sound judgment, make informed decisions, and independently resolve problems while recognizing when additional guidance is appropriate.
• Proficiency with Microsoft 365 applications, including Excel, PowerPoint, and SharePoint, with the ability to learn and effectively leverage new technologies, including AI tools.
• Ability to handle sensitive and confidential information with professionalism and discretion
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required; this position is not eligible for visa sponsorship

Preferred Experience and Qualifications:

• Experience in Human Resources, Talent Management, or a related field, particularly performance management processes and programs
• Experience working with HR information systems, including performance and talent management functionality
• Experience developing and delivering communications, presentations, and training materials for broad audiences

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position

Equipment:

• Computer and other office equipment

Work Environment:

• Traditional Office Environment

Physical Effort:

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:

• The base pay range for this position is between $62,000.00 and $101,000.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.