APAC PI Technical Mgr

Job Title: APAC PI Technical Mgr
Location: WMFTS - Singapore - Techplace
Location Type: Hybrid
Website: https://www.wmfts.com/en/
Group: https://www.spiraxgroup.com/

Watson-Marlow Fluid Technology Solutions is part of Spirax Group, a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

When you join us, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more.

Job Summary:
We are seeking a talented and motivated APAC PI Technical Mgr to join our dynamic team.

Key Responsibilities:

Role Summary
The APAC Technical Manager leads the regional technical function across Asia Pacific. The role owns the APAC technical strategy, standards, capability plan, and governance framework, ensuring strong alignment with sales, quality, service, product, corporate, and global technical teams.

This is a senior, customer-facing leadership role. It supports strategic opportunities, complex applications, trials, validation, technical escalations, and knowledge sharing across diverse APAC markets. The role also converts customer and application insights into technical recommendations that support business growth, customer success, and product development feedback.


What you’ll be doing
Regional Technical Leadership and Strategy:
Lead the APAC Technical department and define the regional technical roadmap, priorities, standards, and capability-building plan.
Establish consistent technical processes, documentation standards, trial protocols, reporting templates, and best-practice sharing across APAC.
Build and manage a skilled regional technical team covering application support, product trials, testing, validation, technical reporting, and customer problem solving.
Represent APAC technical needs in regional and global discussions, ensuring local market requirements are reflected in technical plans and product feedback.
Engage and liaise with corporate and global teams on technical matters, product performance, testing requirements, capability development, standards, and improvement priorities.

Customer Technical Support, Trials, and Risk Management:
Act as the senior technical escalation point for strategic customers, complex applications, field issues, and high-value opportunities.
Oversee customer site surveys, product trials, validation testing, benchmarking, and technical reports that support customer decisions and sales conversion.
Identify application, product-fit, safety, compliance, and trial risks, and define clear escalation and mitigation actions.
Use trial data, customer feedback, and application insights to improve technical recommendations, strengthen value propositions, and support continuous improvement.

Commercial Enablement and Stakeholder Collaboration:
Partner with sales leaders to support revenue growth, opportunity conversion, customer retention, and development of priority sectors and applications.
Collaborate with quality, service, product, operations, corporate, and global technical teams to resolve issues, share APAC customer and application feedback, and support product, testing, and capability improvements.
Influence stakeholders across countries and functions to align technical priorities with business goals, customer expectations, and global standards.
Engage senior leaders on key technical projects, present clear recommendations, and influence decisions by explaining the technical, customer, commercial, and strategic merits.

Team Capability, Governance, and Performance:
Lead, coach, and develop the APAC technical team and build technical capability in country sales, service, and support teams.
Plan resources, training, equipment, and capability investments needed to support regional priorities and future growth.
Define, measure, and communicate the technical team’s contribution to APAC business performance, including sales enablement, opportunity conversion, customer retention, risk reduction, productivity improvement, and strategic account support.
Track performance through clear KPIs such as trial success rate, technical response time, case resolution, customer satisfaction, sales support impact, knowledge sharing, and compliance outcomes.

Skills/Experience:

This is what you’ll need to be successful in this role
Bachelor’s degree in Engineering, Applied Sciences, or related field. Master’s degree or relevant certifications (e.g., PMP, Six Sigma) is a plus.
Proficiency in English required. Additional APAC languages (e.g., Mandarin, Japanese) are a plus.
Strong understanding of engineering principles, fluid handling systems, product testing, validation, technical risk assessment, and data analysis.
8-10 years of technical leadership experience, including application support, customer trials, validation, troubleshooting, and technical reporting.
3-5 years of people leadership or cross-functional technical leadership experience across APAC or other multi-country environments.
Experience supporting strategic customers, complex applications, technical escalations, and senior stakeholder discussions.
Experience in industrial engineering or fluid handling systems is preferred.
Proven ability to manage complex technical projects and translate technical findings into clear commercial and customer value.
Ability to engage senior leaders, build confidence in technical recommendations, and convince stakeholders of the business merits of key projects and initiatives.
Strong leadership skills, with experience managing and developing technical teams.
Excellent communication and interpersonal skills for cross-functional collaboration with sales, quality, and service teams.
Strong analytical skills, with the ability to identify trends, anomalies, risks, and improvement opportunities from technical data.
Sound understanding of safety, quality, regulatory, and corporate governance requirements relevant to technical validation and customer support.
Ability to adjust strategies to meet evolving business and customer needs in a fast-paced environment.
Willingness to travel across APAC and work effectively across different countries, cultures, customer segments, and technical maturity levels.

At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:

• A competitive salary
• Flexible working arrangements
• A generous holiday allowance
• Three days’ paid volunteering leave
• Additional support and benefits through our Everyone is Included Group Inclusion Plan

Everyone is Included at Spirax Group
We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We want everyone to be able to make their difference here, so we will always consider requests for flexible working.

We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include

• Gender-neutral parental leave
• 15 days of extra paid caregiver leave
• Paid time off and support for anyone experiencing pregnancy loss or domestic abuse
• Menopause-friendly workplace principles and more

Learn more at spiraxgroup.com/inclusion.

We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form.

We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. We encourage candidates from all backgrounds to apply.

If you require accommodations during the application process, please let us know.

Company Overview
At Watson-Marlow Fluid Technology Solutions, part of Spirax Group, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications.

Our shared Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 116 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!

Our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.