Application Operations Manager

Every migration to the cloud exposes the limits of legacy systems and the pressure to modernize without disruption. The Application Operations Manager role in Madrid sits at the intersection of cloud migration and CI/CD transformation, where the stakes are high for reliability and compliance. The challenge is to keep services running smoothly while guiding teams through new platforms and automation standards. You shape how development teams adapt to cloud-native practices and continuous delivery. The person in this role decides how confidently the organization moves forward with each platform change.

This is a hybrid role based in Madrid's city center, ideal for those eager to thrive in a dynamic environment and make a significant impact in private banking technology. Join EPAM and contribute to shaping the future of financial services in Spain!

Responsibilities

• Operate IT services end-to-end within defined SLAs while tracking and understanding service dependencies
• Serve as the primary point of contact for operations, support, maintenance and service lifecycle inquiries
• Drive re-platforming and migration of applications to cloud infrastructure following enterprise and security standards
• Lead migration of CI/CD pipelines from Bitbucket or Jenkins to GitLab in alignment with platform requirements
• Collaborate closely with development teams to enable DevOps practices, CI/CD automation and cloud-native development
• Improve developer experience by creating templates, documentation and training materials that simplify platform adoption
• Ensure adherence to enterprise compliance controls and secure-by-design principles
• Coordinate operational tasks and troubleshoot complex system issues across environments
• Partner with cross-functional stakeholders to align operational readiness with business objectives
• Monitor service availability and performance to maintain high standards of reliability

Requirements

• Proven experience in application operations, IT service management or engineering leadership
• Strong background in programming languages including Java or .NET (C#)
• Practical experience with CI/CD tools such as GitLab, Jenkins or Azure DevOps
• Hands-on experience with containerization and orchestration technologies like Kubernetes, Docker and Helm
• Proficiency working with relational databases such as Oracle and PostgreSQL
• Experience with observability and monitoring tools including Prometheus, Grafana, Dynatrace or Splunk
• Familiarity with cloud platforms, with preference for Azure as well as experience with AWS or GCP
• Knowledge of deployment tools and Infrastructure-as-Code principles such as Terraform or Octopus Deploy
• Strong command of Git for version control and collaboration
• Business fluency in English, both oral and written

Nice to have

• Fluent Spanish and German language skills
• Strong experience with scripting languages such as PowerShell, Bash or Python for automation
• Understanding of networking principles including ingress controllers and load balancers
• Experience in business analysis and agile project methodologies

We offer

• Private health insurance
• EPAM Employees Stock Purchase Plan
• 100% paid sick leave
• Referral Program
• Professional certification
• Language courses

EPAM is a leading digital transformation services and product engineering company with 61,700+ EPAMers in 55+ countries and regions. Since 1993, our multidisciplinary teams have been helping make the future real for our clients and communities around the world. In 2018, we opened an office in Spain that quickly grew to over 1,450 EPAMers distributed between the offices in Málaga, Madrid and Cáceres as well as remotely across the country. Here you will collaborate with multinational teams, contribute to numerous innovative projects, and have an opportunity to learn and grow continuously.

• Why Join EPAM
• WORK AND LIFE BALANCE. Enjoy more of your personal time with flexible work options, 24 working days of annual leave and paid time off for numerous public holidays.
• CONTINUOUS LEARNING CULTURE. Craft your personal Career Development Plan to align with your learning objectives. Take advantage of internal training, mentorship, sponsored certifications and LinkedIn courses.
• CLEAR AND DIFFERENT CAREER PATHS. Grow in engineering or managerial direction to become a People Manager, in-depth technical specialist, Solution Architect, or Project/Delivery Manager.
• STRONG PROFESSIONAL COMMUNITY. Join a global EPAM community of highly skilled experts and connect with them to solve challenges, exchange ideas, share expertise and make friends.

Hybrid in Spain: Madrid