Application Specialist, Utilities

Application Specialist, Utilities

Esri Canada has an exceptional opportunity for an Application Specialist to join our Utilities Department.

Reporting to the Professional Services Manager, Utilities, The Application Specialist supports the Utilities group by designing, configuring, and implementing GIS-based solutions using Esri technology and related utility business applications to meet client business requirements. This role works independently within defined project frameworks, contributes technical expertise across multiple engagements, and collaborates with internal teams and clients to deliver quality outcomes.

This role is fully remote within Canada.

About us:

Esri Canada provides geographic information system (GIS) solutions that empower people in business, government and education to make informed and timely decisions by leveraging the power of mapping and spatial analytics.

If you are passionate about making an impact in an organization that’s committed to creating a sustainable future, consider joining our team!

A day in the life of an Application Specialist at Esri Canada:

• Manage assigned technical activities for small to medium-client engagements, delivering solutions that align with defined scope, schedule, and quality objectives.
• Lead and contribute to requirements clarification, needs analysis, and functional solution design using off-the-shelf Esri technology and related utility business applications.
• Configure, deploy, upgrade, and support Esri platforms and related utility technologies, including geodatabase, server, web, and mobile applications.
• Design and implement GIS-based solutions that address client business objectives, including electric, water, gas, telecommunications, asset management, and related utility business requirements.
• Provide technical input, validation, and estimates in support of proposals, statements of work, and project planning activities.
• Identify and resolve technical issues within assigned accountability, escalating issues that fall outside established frameworks.
• Collaborate effectively with clients, project team members, and cross-functional groups to support successful project delivery.
• Provide technical guidance and informal mentoring to junior resources as required within assigned project work.

What you bring to the Team:

• Post-secondary degree or diploma in computer science, engineering, geography, GIS, information technology, or related field.
• An equivalent combination of education and relevant experience may be considered.
• Minimum 5 years of relevant experience designing, configuring, and implementing GIS-based solutions in a professional services, consulting, or client-facing technical environment
• Experience working with Esri products in a Utility sector capacity, supporting electric, water, gas, telecommunication or related utility, is considered an asset.
• Experience applying data modelling, application design, asset management, or work management concepts within an enterprise GIS environment.
• Demonstrated ability to analyze business needs and translate requirements into practical technical solutions.
• Proven experience configuring and supporting ArcGIS Enterprise, ArcGIS Online, and related Esri technologies.
• Practical knowledge of utility network concepts and the application of GIS technology to electric, water, gas, telecommunications, or related utility operations.
• Working knowledge of relational databases, data modelling, scripting or automation concepts, and technical documentation practices.
• Strong analytical and problem-solving skills applied to moderately complex technical challenges.
• Effective written and verbal communication skills, including the ability to facilitate technical discussions and explain technical concepts to non-technical audiences.
• Proven ability to plan and manage multiple assignments concurrently while meeting deadlines and project objectives.
• Strong collaboration skills and ability to work effectively with clients and cross-functional project teams.
• Bilingual proficiency (English / French) is considered an asset.

Compensation & Benefits:

At Esri Canada, we are committed to fair and competitive compensation. This role offers a base salary range of $86,900 to $103,200 annually, determined based on experience, skills, and internal equity. We regularly benchmark across a variety of positions, industries and levels to ensure we remain competitive in the market.

What Esri Canada offers you:

We prioritize our employees’ well-being and work-life balance. Our benefits include:

• Work from Home or hybrid work

• • Generous Paid Time-Off: Enjoy up to 6 weeks of time off per year, including:
  • 3 weeks of paid annual vacation, increasing with years of service
  • 50 hours of Paid-Time Off (PTO) for personal needs
  • 32 hours of Summer Days
  • Winter holiday office closure
• Comprehensive health benefits plan
• RRSP match increasing with years of service
• Training and development programs for professional growth
• Company perks including discounts on gym memberships, technology purchases and more.
• Company-sponsored events and social activities
• Employee-driven initiatives such as yoga sessions, book clubs, interactive podcasts, and more.

Esri Canada conducts recruitment through a formal interview process with authorized company representatives. We do not request payment, banking details, or personal financial information during recruitment stages. Employment offers are extended only following a structured interview process. Candidates are encouraged to apply exclusively through Esri Canada’s official career channels to ensure the authenticity of recruitment communication.

Esri Canada fosters a dynamic and inclusive work culture, the opportunity to build your skills, and the flexibility to work remotely or at any of our offices across Canada. Occasional travel to corporate offices or customer sites may be required for certain positions. We offer attractive salaries, an engaging work environment, and an outstanding benefits package with generous time-off. We value employment equity and will provide accommodations upon request at any stage of the hiring process. We appreciate all applications, but only those selected for an interview will be contacted. Our hiring process includes background checks as a condition of employment.