Application Support Engineer (.NET & Azure ), EU based

We are looking for an experienced Application Support Engineer to support and maintain a business-critical .NET application within a Microsoft Azure environment.

The role focuses on application troubleshooting, production support, monitoring, cloud operations, and automation. You will investigate technical issues, identify root causes, maintain CI/CD pipelines, and ensure application stability and reliability.

Details:
Start: ASAP
Location: Remote
Contact: B2B
Language: English

Responsibilities:

• Provide technical and operational support for a .NET-based application.
• Investigate application errors, analyze logs, and perform root cause analysis.
• Troubleshoot Kubernetes/OpenShift environments, including pods, services, and deployments.
• Maintain and improve monitoring and alerting using Splunk and Azure.
• Analyze application logs, Windows Event Viewer, and processing journals.
• Develop scripts using Bash, Python, or PowerShell to automate routine operational tasks.
• Maintain and troubleshoot GitHub Actions and Azure Pipelines.
• Manage application certificates and related configurations.
• Support Azure services, including PostgreSQL Flexible Server, Cosmos DB, and Azure Key Vault.
• Review and debug application code to identify and resolve technical issues.
• Collaborate with development and infrastructure teams to ensure application stability and efficient incident resolution.

Requirements:

• Strong experience in application support, production support, or application operations.
• Practical knowledge of Kubernetes and/or OpenShift, including pods, services, and deployments.
• Experience with scripting using Bash, Python, or PowerShell.
• Ability to understand and debug application code to identify root causes of errors.
• Experience with monitoring, alerting, and log analysis using Splunk and Azure.
• Familiarity with GitHub Actions and Azure DevOps Pipelines.
• Experience managing application certificates.
• Knowledge of Microsoft Azure services, particularly PostgreSQL Flexible Server, Cosmos DB, and Key Vault.
• Basic knowledge of .NET / C#.
• Strong analytical and troubleshooting skills.

Nice to Have:

• Understanding of ITSM processes, including Incident, Problem, Change, and Request Management.
• Experience troubleshooting PDF generation and printing issues.
• Familiarity with GhostScript or SyncFusion.
• Additional experience with .NET development and Angular.