Applications Analyst I

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary
The MGH Digital Solutions Delivery team supports the safe implementation and ongoing support of new and existing technology products used by MGB Research and Operations partners. This role is responsible for defining, approving, deploying, and supporting unique technology requests from clinical and research groups. The Software Applications Analyst provides design, development, testing, implementation, training, and ongoing maintenance for software applications.

Essential Functions

• Review system requirements and business processes; test, debug, and implement software solutions.

• Develop and execute test plans and perform software quality assurance tasks.

• Train end users on software applications and develop end-user documentation.

• Provide ongoing application support by identifying and resolving issues.• Run reports, update tables, and complete tasks associated with ongoing software operations.

• Participate in regular team meetings to discuss activities, issues, and updates.

Education

• Bachelor's Degree Computer Science or Related Field of Study required
• Experience can be accepted in lieu of a degree

Experience

• 
  0-1 year of IT experience, ideally in healthcare IT environment required

Knowledge, Skills and Abilities

• Experience in the development, support, or operation of software applications, preferably in a healthcare setting.
• Ability to document workflows and business processes.
• Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
• Ability to translate high-level ideas into detailed, documented technical requirements.
• Problem-solving skills.
• Knowledge of Microsoft Office 365 and other popular office productivity solutions.
  

Hybrid Working Model

• M-F Eastern Business Hours required

• A quiet, secure, compliant workspace is required for remote workdays, and will be viewed and confirmed via Microsoft Teams Video on day 1 for all remote and/or hybrid hires

• MGB will ensure that candidates have a HIPAA-compliant workspace (a dedicated, private workspace that is free from distraction and separate from others. Free of dependent care)

• 4x monthly at Assembly Row, Somerville, MA required with some days at Mass General Hospital in Boston, MA // Must be flexible for onsite meetings, business needs, projects and team or stakeholder meetings onsite

Hybrid

399 Revolution Drive

40

Regular

Day (United States of America)

Pay Range

$62,836.80 - $89,762.40/Annual

Grade

5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

Why work here?

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts.

Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready?

About Us?

Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world.

Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community.

We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system.

We recognize that increasing value and continuously improving quality are essential to maintaining excellence.