Applications Engineer 3

Description Core Applications Engineering Project Leadership: Manage large-scale automation projects ensuring timely delivery, technical accuracy, and customer satisfaction. Technical Consultation: Provide expert-level support for complex customer challenges; develop innovative concepts to meet technical and commercial requirements. Proposal Development: Lead creation of ROM, Budgetary, and Firm Fixed Price proposals with detailed technical concepts, cost estimates, and risk assessments. Manage PandaDoc changes and meet SLA/TAT requirements. Sales Collaboration : Partner with sales to identify and qualify opportunities; attend customer meetings to gather requirements and assess project fit. Customer Engagement: Present solutions to customers, highlight Ascential’s value propositions, and manage feedback. Cross-functional Coordination: Collaborate with engineering and manufacturing to ensure proposal feasibility; liaise between internal technical teams and customers. Mentorship: Guide junior applications engineers and ensure consistency in work quality. Client Experience Management (CXM) Pre-Sale Generate and manage proposals from scope definition through delivery. Provide technical support including customer and internal site visits. Ensure a clear, well-defined scope of work with every proposal. Act as gatekeeper for internal Ascential staff client engagements. Post-Sale Lead MBRs, QBRs, status updates, and milestone check-ins. Manage change orders—issue PD notices and confirm PO receipt. Escalate project issues to internal teams; ensure timely resolution. Work alongside project execution teams for on-time, on-budget delivery. Conduct 30- and 90-day post-delivery check-ins (service, OEE, new work). Track scope changes and ensure proper revenue capture. Prospect for expansion opportunities within assigned accounts. Essential Qualifications Bachelor’s degree in Engineering; 5+ years in applications engineering, project management, or proposal writing in custom automation or engineered solutions. In-depth knowledge of automation systems in the Medical & Life Sciences sectors. Proven track record managing complex technical projects from concept to delivery. Proficiency in SolidWorks 3D Solid Modeling and capital equipment cost estimation. Experience managing pre- and post-sale customer relationships, including change orders, scope tracking, and MBR/QBR delivery. Proficiency in Microsoft Office Suite and PandaDoc or equivalent platforms. Skills & Other Requirements Exceptional interpersonal and communication skills; ability to present technical information to both customers and internal teams. Excellent problem-solving, analytical, and negotiation skills. Strong organizational and time management abilities. Leadership qualities with experience mentoring junior staff. Willingness to travel up to 25% (primarily air travel). Regular computer use; periodic walking, standing, bending. Occasional machine shop environment exposure. Qualifications Skills Behaviors Required Innovative : Consistently introduces new ideas and demonstrates original thinking Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well Functional Expert : Considered a thought leader on a subject : Motivations Required Goal Completion : Inspired to perform well by the completion of tasks Entrepreneurial Spirit : Inspired to perform well by an ability to drive new ventures within the business Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization : Education Experience Required Pre- and Post-sale customer relationship management Proven track record managing complex technical projects In-depth knowledge of automation systems 5 years: Experience in applications engineering, project management, or proposal writing within custom automation or engineered solutions