Appointment Coordinator – Global Markets

Philippines-Based | Full-Time | Remote

Reporting To: APAC Leadership & Global Franchise Sales

Working Hours: Standard Philippine business hours, with flexibility to start or finish up to one hour earlier or later as required to support Global markets.​

Job Overview

We are seeking a proactive, well-organised Philippines-based Appointment Coordinator to join an international franchise sales team and support the growth of the business across selected global markets.

The successful candidate will play a key role in identifying and engaging prospective master franchise country licence partners, generating qualified leads, booking appointments for the franchise sales team, and maintaining an organised candidate pipeline within the CRM.

Key to the success of this role is the ability to identify, qualify and manage prospective master franchise country licence partners by building targeted prospect lists, executing multichannel outreach, and managing initial communications to develop a high-quality, ongoing pipeline.

The specific countries and markets to be targeted will be provided throughout the contract according to business requirements.

Functional Areas

• Market Research & List Building: Identify and research high-potential master franchise prospects across assigned global markets using platforms such as LinkedIn Sales Navigator and industry databases.
• Multichannel Outreach: Initiate engagement via personalised email campaigns, cold calling and social media outreach to generate new business opportunities.
• Lead Qualification & Nurturing: Qualify inbound and outbound leads based on franchise criteria, investment readiness and market fit.
• CRM Management: Track prospect interactions, manage follow-ups and maintain accurate, up-to-date pipeline data within the CRM system.

Key Responsibilities

• Identify and engage potential master franchise country licence prospects via LinkedIn and other channels.
• Generate and qualify leads across assigned global markets.
• Schedule discovery calls and introductory meetings with prospective candidates.
• Manage candidate pipelines and maintain consistent follow-up activity.
• Keep accurate and up-to-date records within the CRM system.
• Build relationships with prospective franchise partners via phone, email and LinkedIn.
• Support recruitment campaigns and franchise growth initiatives.
• Adjust prospecting activity as target countries and markets are assigned throughout the contract.

About You

• 3–5 years of experience in appointment setting, B2B lead generation, business development, recruitment or a closely related role.
• College diploma or degree from an institution where English is the primary medium of instruction.
• Understanding of, and experience using, LinkedIn, ideally for sourcing and outreach.
• Outstanding verbal, written and interpersonal communication skills.
• Excellent English fluency, both written and spoken.
• Strong persuasion and objection-handling skills.
• Strong web research abilities and proficiency using CRM systems and lead-generation tools.
• Highly organised with strong attention to detail.
• Able to manage multiple priorities and work productively and independently.
• Comfortable reporting to management on a regular basis.
• Quiet home-office environment with a reliable, high-speed internet connection.

Contract Term

This is an initial six-month engagement.

There is scope for the role to be extended beyond the initial six-month period, subject to mutual agreement between the parties and ongoing business requirements.

What Our Client Offers

• A supportive and collaborative team environment.
• Opportunity to work with an established international business.
• Exposure to global markets and international franchise development.
• An important role contributing to the organisation’s global growth.
• Potential for the engagement to continue beyond the initial six-month term, subject to mutual agreement.