Appointment Scheduler

Position Summary:
ErinoakKids is currently seeking a dynamic individual to fill one full time position as an Appointment Scheduler. The successful candidates will be responsible for scheduling future client appointments into Caredove and Meditech’s Community Wide Scheduler Module (CWS), booking, coordinating and rescheduling appointments as needed.

Key Responsibilities:

• Schedule and enter all client appointments into Caredove and Meditech’s Community Wide Scheduler
• Book, coordinate and reschedule appointments as needed
• Work in conjunction with clinicians to accommodate scheduling requests
• Enter and edit orders into Meditech’s Order Entry modules
• Print various scheduling-related reports
• Prepare for mailing client confirmations and other information related to CWS
• Maintain and update current information on clinician schedules ensuring that clients are scheduled properly
• Verify or obtain up-dated client demographics as directed
• Assist with confirmation calls if directed
• Assist others who have a role in the scheduling process
• Attend staff meetings and training updates as required

Qualifications:

• College Diploma in a related field (Health/ Administration/ Human Services)
• Minimum 1 year of similar work experience, experience in CLASS is preferred
• Superb interpersonal and communication skills (written and verbal) to deal effectively with staff, clients, volunteers and others within the community
• Excellent computer skills (Microsoft Office: Intermediate Word and Excel).
• Exceptional organizational, problem-solving and time-management skills
• Strong attention to detail
• Demonstrated secretarial/administrative skills
• Ability to work independently with minimal supervision
• Bilingualism in French and English is an asset

Internal Deadline: November 6, 2026
Attn: Internal Staff 

Staff actively working in these roles may be prioritized based on your circumstances.
Please note: While all applications are encouraged and will be reviewed, hiring decisions will take into account qualifications, experience, and current operational requirements to support service delivery and organizational effectiveness.

• Expression of Interest (EOI): Employees currently in this position who wish to be considered for a transfer (including a change in stream, site, or employment status) should select “Paste Resume” and clearly outline your requested change in the text box provided.

• Position Change: Employees applying for change in position or a promotion, please submit a cover letter and resume.

We’re committed to creating an accessible and inclusive candidate experience. If you need an accommodation at any point in the hiring process, please reach out to our People & Culture team when someone contacts you and we’ll be happy to support you.

Join us on our mission to make a difference and impact on the lives of children and youth with disabilities. Apply today to join the ErinoakKids team!

   
@Erinoakkids 

The successful candidate will be required to complete a vulnerable sector search.
Please note that all prospective ErinoakKids employees are subject to mandatory immunization requirements, as a condition of obtaining and maintaining employment.