Appointment Setter

Company Description At Chumcom Business Process Outsourcing, we help businesses grow through quality customer support, sales, lead generation, and appointment-setting services.

Role Description The Appointment Setter role at Chumcom is a full-time remote position responsible for contacting prospective and existing clients to schedule meetings, calls, or consultations on behalf of our customers. Day-to-day tasks include managing outbound and inbound calls, qualifying leads, updating calendars, and confirming appointment details in line with client requirements. The role involves accurately recording information in CRM or scheduling tools, following call scripts when appropriate, and maintaining professional, clear communication at all times. The Appointment Setter collaborates with sales and customer support teams to ensure a smooth handoff of qualified leads and appointments, while consistently meeting productivity and quality targets.

Qualifications

• At least 1 year of experience in B2B appointment setting.
• Candidates should possess excellent Communication skills, including clear spoken and written English and active listening abilities.
• Confident speaking with business owners, executives, and decision-makers.
• Comfort using call center software, CRM systems, and online scheduling tools.
• Ability to work independently in a remote setting, manage time effectively, and meet defined performance metrics.
• Reliable internet connection, suitable remote work setup, and availability to work full-time scheduled hours.