Appointment Setter

Job title: Appointment Setter

Company: NR Socials

Workplace type: Remote (South Africa)

Employment type: Full time

Compensation: £1,250 to £1,500 per month base, plus a monthly performance bonus

Hours: Core overlap with UK business hours (9am to 5pm GMT/BST)

About NR Socials:

NR Socials is a client acquisition company for home improvement, trades and local service businesses. We build systems that put qualified appointments in our clients’ calendars and then prove the return in pounds.

It works. One roofing client came to us at £2,500 a month in revenue and now does £110,000 a month.

Our ads generate the leads. The setter turns them into booked appointments. If nobody picks up the phone fast and follows up properly, the best ad in the world is wasted. That’s why this seat matters.

The role:

You’ll call and book appointments for two sets of leads. The first is homeowners who’ve enquired with our clients, booked in for a quote or survey. The second is home improvement business owners who’ve enquired with NR Socials, booked in for a call with our team.

This is an attitude hire, not a skill hire. We can teach you the script. We can’t teach you to want it.

What you’ll do:

Call every new lead fast, while they’re still interested

Qualify leads and book them into the right calendar

Follow up as many times as it takes. Most bookings happen after the first call, not on it

Confirm appointments and remind leads, so they actually turn up

Re engage leads who went quiet or didn’t show

Keep accurate, up to date notes on every lead in the CRM

Feed back what you hear on the phone, so we can improve our ads and our offer

What success looks like in this role:

60% of leads you speak to booked in

90%+ of booked appointments show up

Every new lead contacted fast, every time

No lead dropped without full follow up

What we’re looking for:

Setting, sales or call centre experience is a bonus, not a requirement

Excellent spoken English, as you’ll be on the phone with UK homeowners and business owners all day

Comfortable working in a CRM

The traits that actually matter here:

Persistent. A no today is a follow up tomorrow

Happy to pick up the phone. If you’d rather send a text than make a call, this isn’t for you

Resilient. Rejection doesn’t slow you down

Organised. Every follow up happens when you said it would

Hungry. You want to earn the bonus, not just the base

The details:

Remote, based in South Africa, with core overlap with UK business hours

£1,250 to £1,500 per month base, depending on experience

Plus a £300 bonus every month you hit your KPIs

Reviewed after a three month probation against the measures listed above

How to apply:

Apply through LinkedIn and answer all questions. Send a short voice note or video introducing yourself as if you were calling a lead. Applications without one won’t be shortlisted.