ArcGIS Enterprise Platform Specialist / Senior GIS Systems Administrator

UNIVERSAL Technologies is seeking a hands-on ArcGIS Enterprise Platform Specialist / Senior GIS Systems Administrator with at least 6-years of ArcGIS Administration, Architecture, Configuration and maintenance. This is a remote role – must reside in the EST zone, responsible for assisting in the day-to-day administration of ArcGIS Enterprise and its supporting GIS infrastructure. Active LinkedIn preferred. The role spans installation through upgrades, licensing and identity, data stores, service publishing, monitoring, backup/restore, and enterprise geodatabase patterns, plus complementary open-source and ETL tooling and development. Strong documentation and stakeholder coordination are required to ensure operational knowledge is transferred and retained.

WHO WE ARE

UNIVERSAL Technologies, LLC is a certified Women-Owned Business Enterprise (M/WBE) providing IT consulting and solutions to government and private-sector clients. Our expertise spans Application Development, Business and Systems Analysis, Data Analytics, Project Management, Cybersecurity, Infrastructure and Network Engineering, and Enterprise Architecture.

WHAT WE OFFER

• Competitive compensation
• Health, Dental, and Vision Insurance
• Group Life Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Pre-Tax Transportation Benefits
• Generous Paid Time Off and Holidays

MANDATORY SKILLS/EXPERIENCE

• Bachelor's Degree in Geography, Math, Computer Science, or related field.
• Minimum of 6 years of experience in ArcGIS Enterprise architecture, configuration, maintenance, and installation.
• Experience with ArcGIS Enterprise administration and user management.
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• Experience with ArcGIS Data Store installation, configuration, maintenance, backups, and troubleshooting of relational, tile-cache, and spatiotemporal data stores.
• Experience with ArcGIS Image Server configuration, mosaic dataset management, image service publishing, caching, and support for imagery workflows.
• Experience with ArcGIS Monitor or other metrics reporting.
• Experience with ArcGIS Dashboards, Experience Builder, and Field Maps.
• Proficiency with ArcGIS API for Python and REST API for automation, reporting, and troubleshooting.
• Experience with ArcGIS Enterprise hosting, including service publishing and performance for map, feature, and image services, caching/tiling, symbology, and basic tuning.
• Experience with ArcGIS Enterprise backup and restore, including component backups, high-availability awareness, and upgrades.
• GIS data support and creation expertise.
• Experience with Enterprise Geodatabases (Enterprise GDB).
• Experience with enterprise geodatabase branch versioning (or traditional), editor tracking, archiving, replicas, and extract-changes patterns for feature audits.
• Experience with GIS system design.
• Experience with backup, restore, and upgrades using WebGISDR, equivalent solutions, or GeoJobe.
• Experience with open-source GIS technologies, including PostGIS, GeoServer, and other tools.
• Experience with FME/ETL, including automation and authoring workbenches.
• Python scripting expertise.
• Experience with PowerShell for Windows/IIS tasks.
• Experience troubleshooting complex systems and architectures.
• Expertise with TLS/SSL certificate signing and imports.
• Experience with Windows Server and IIS administration, plus basic networking, including DNS, certificates, firewall ports, and load-balancer awareness.
• Experience with documentation and knowledge transfer, including SOPs, architecture diagrams, and runbooks supporting the policy set.
• Stakeholder coordination skills.

SCOPE OF SERVICES

• Assist in the day-to-day administration of ArcGIS Enterprise and its supporting GIS infrastructure.
• Support ArcGIS Enterprise architecture, configuration, maintenance, installation, and administration.
• Manage ArcGIS Enterprise users, licensing, and entitlements, including named-user types, SAML, and OpenID.
• Support ArcGIS Data Store installation, configuration, maintenance, backups, and troubleshooting of relational, tile-cache, and spatiotemporal data stores.
• Support ArcGIS Image Server configuration, mosaic dataset management, image service publishing, caching, and imagery workflows.
• Utilize ArcGIS Monitor or other metrics reporting tools.
• Support ArcGIS Dashboards, Experience Builder, and Field Maps.
• Utilize ArcGIS API for Python and REST API for automation, reporting, and troubleshooting.
• Support ArcGIS Enterprise hosting, service publishing, and performance, including map, feature, and image services, caching/tiling, symbology, and basic tuning.
• Perform backup and restore activities, including component backups, with high-availability awareness and ArcGIS Enterprise upgrades.
• Provide GIS data support and creation.
• Support enterprise geodatabase management, including branch versioning (or traditional), editor tracking, archiving, replicas, and extract-changes patterns for feature audits.
• Support GIS system design.
• Perform backup, restore, and upgrade activities using WebGISDR, equivalent solutions, or GeoJobe.
• Utilize open-source GIS technologies, including PostGIS, GeoServer, and other tools.
• Perform FME/ETL automation and authoring of workbenches.
• Utilize Python scripting.
• Utilize PowerShell for Windows/IIS tasks.
• Troubleshoot complex systems and architectures.
• Support TLS/SSL certificate signing and imports.
• Perform Windows Server and IIS administration, including basic networking related to DNS, certificates, firewall ports, and load-balancer awareness.
• Develop and maintain documentation, including SOPs, architecture diagrams, and runbooks supporting the policy set.
• Coordinate with stakeholders and ensure operational knowledge is transferred and retained.

UNIVERSAL Technologies is an equal opportunity employer.