Architecture Analyst - Windows Imaging

Primary Responsibilities: Endpoint Imaging: Architect and maintain enterprise-wide Windows imaging solutions using MECM and Autopilot. Desktop Management: Oversee the deployment, configuration, and maintenance of Windows desktop environments. Troubleshooting: Perform advanced troubleshooting and root cause analysis to resolve desktop-related issues efficiently. Automation: Develop and implement automation scripts to streamline desktop management tasks. Documentation: Maintain comprehensive documentation of desktop configurations, processes, and procedures. Collaboration: Work closely with other IT teams to ensure seamless integration and support of desktop systems. Provide expert-level support to technical partners. Qualifications: Experience: 5-7 years of experience in Windows desktop engineering or a related field. Analytical Skills: Excellent problem-solving skills with a focus on troubleshooting Windows OS and OS deployment issues across diverse hardware and user environments Automation: Experience with scripting languages such as PowerShell for automation. Security: Foundational understanding of Windows security technologies, i.e policy, encryption, authentication, network security Communication: Strong verbal and written communication skills. Technical Skills: Practical experience supporting Windows Autopilot including troubleshooting deployment workflows Experience with hybrid and cloud-native deployment models. Proficiency in Microsoft Intune Windows Device Management Strong understanding of Windows OS internals (kernel, registry, services, drivers, etc). Preferred Qualifications: Experience developing and maintaining Windows Imaging in MECM Experience with DEX tools for troubleshooting endpoint issues Experience working in a Microsoft centric environment (O365, M365) Experience working in a large endpoint environment over 50k Experience working in a highly regulated industry i.e. Insurance, Healthcare, Banking Work schedule: Graveyard/ Night shift Work set up: Hybrid Location: Northgate Cyberzone, Alabang/ One Ayala, Makati City/ Mckinley, Taguig/ UP Technohub, QC