Area Sales Rep, Home Centers/Kansas City

Description

*Role would require focus in the Midwest area and ideal candidate should be based out of the Kansas City metro area.

Overview

A junior field-sales individual contributor responsible for executing sales and customer engagement activities across an assigned Home Center territory or account portfolio. Working with direction from the Field Sales Manager, the representative independently manages routine store-level relationships, conducts product education, follows up on opportunities, and supports territory sales growth. This role builds the commercial judgment and account ownership needed for progression to Area Sales Manager (SG15).

Key Responsibilities

• Maintain regular contact with assigned Home Center store managers, associates, designers, and other channel partners to strengthen relationships and brand visibility.
• Execute an approved territory call plan, complete store visits, and identify opportunities to improve sales and customer engagement.
• Conduct product presentations, store-level training, and demonstrations tailored to customer needs.
• Identify, qualify, and follow up on leads and referrals; maintain an accurate pipeline and timely next steps in Salesforce.
• Monitor samples, displays, merchandising, and promotional materials and coordinate corrective action when needed.
• Handle routine customer questions and concerns promptly; escalate complex commercial or service issues appropriately.
• Communicate product updates, market intelligence, competitor activity, and customer feedback to management.
• Coordinate with Sales Operations, Customer Experience, and Logistics on orders, product availability, and delivery matters.
• Monitor assigned activity and sales measures, review results with the Field Sales Manager, and take corrective action on agreed priorities.
• Participate in trade events, store programs, and channel initiatives; maintain accurate account records and activity reports.
• Perform other related duties as assigned.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, or related field preferred.
• Typically 1–3 years of relevant sales, retail, customer-facing, or account support experience; successful completion of an internal trainee program may substitute.
• Ability to independently conduct routine customer visits and product presentations.
• Working proficiency in Microsoft Office and CRM systems; Salesforce experience preferred.
• Valid driver’s license and ability to travel regularly within the assigned territory required.

Knowledge & Skill Requirements

• Customer relationship building and consultative selling
• Product presentations and store-level training
• Lead qualification, follow-up, and pipeline discipline
• Territory organization and activity management
• Problem solving, communication, and cross-functional collaboration
• Results orientation, resilience, and personal accountability

Performance & Development Expectations

• Independently manages an assigned store call cycle and routine customer relationships.
• Maintains reliable CRM records and timely follow-up on qualified opportunities.
• Delivers accurate product training and supports merchandising standards.
• Meets agreed activity, service, and sales performance expectations.
• Demonstrates growing ability to plan territory priorities, influence customers, and resolve issues.

Working Conditions

• Field-based role with frequent travel within assigned territory, generally 5 days per week as business needs require.
• Home-office work when not traveling; occasional evening or weekend events.
• Ability to use laptop, phone, and related equipment; may need to lift or move materials weighing up to 25 lbs.

Equal Employment Opportunity

Caesarstone US provides equal employment opportunities in accordance with applicable federal, state, and local laws. Employment decisions are made without unlawful discrimination or harassment.

Our Company Values

• People First — Treat others with fairness and respect; prioritize safety and growth.
• Accountability — Take ownership of actions, commitments, and results.
• Innovation — Seek better ways to serve customers and improve processes.
• Winning Spirit — Bring enthusiasm, resilience, and a commitment to excellence.

Disclaimer

• This description summarizes the general nature and level of work and is not an exhaustive list of responsibilities. Duties may change based on business needs. Reasonable accommodations will be considered in accordance with applicable law.

Requirements

• Proven Sales Experience: Minimum of 1-3 years of successful sales, business development, or account management experience in a similar role.
• Experience within the building materials, interior design, or construction industry can provide valuable insights into the unique challenges and dynamics of your target market.
• Previous experience with premium brands or high-end products can be advantageous in understanding the expectations and preferences of your clientele.
• Relationship Building Skills: Excellent interpersonal and communication skills with the ability to build rapport and trust with customers and internal teams.
• Results-Driven: A track record of achieving and exceeding sales targets while maintaining a customer-centric approach.
• Strategic Thinker: Ability to analyze market trends, identify opportunities, and devise effective sales strategies.
• Negotiation Skills: Proficient in negotiating contracts, pricing, and terms to achieve favorable outcomes.
• Organizational Skills: Strong ability to manage time efficiently, prioritize tasks, and handle multiple projects simultaneously.
• Customer Service - Respond promptly to internal and external customer needs; respond to requests for service and assistance and meet commitments.
• Collaborative working relationships – Works collaboratively with cross-functional teams and stakeholders demonstrating company values and focusing on well in unison with the MidAtlantic Sales Team, stakeholders and demonstrate excellent people skills.
• Must be comfortable with using technology applications, specifically experience with MS Excel and CRM SalesForce. applications.
• Must possess a valid current state driver license.
• Annual Salary 70k to 80k DOE plus quarterly bonus.