Arlington Primary Care RN - Remote

Typical Physical Demands: Requires prolonged standing or sitting. Requires frequent bending, stooping, or stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, telephone, and other office equipment.

Typical Working Conditions:

This is a remote position requiring a dependable workspace, reliable internet access, and the ability to maintain patient privacy while performing telephone-based clinical and scheduling responsibilities.

About the role

Provides professional nursing care for clinic patients following demonstration of working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures. Performs under the direction of a provider and within the framework of the office policies and procedures. Provides telephone triage, clinical support, and appointment coordination for patients, as directed by Physician, Advanced Practice Provider, Registered Nurse, or Supervising Manager.

Responsibilities: (This list may not include all the duties assigned.)

• Answer incoming patient calls and assess symptoms and concerns to determine appropriate level of care.
• Schedule office visits and follow up appointments as they pertain to the incoming calls and determine appropriate appointment urgency based on clinical protocols and provider direction.
• Provide clinical guidance and education within the nursing scope of practice and established protocols.
• Identify urgent and emergent symptoms and facilitate appropriate escalation to providers or emergency services.
• Communicate patient concerns, test results, and clinical messages to providers.
• Document telephone encounters accurately and timely in the electronic health record.
• Coordinate prescription requests, referrals, and follow-up clinical needs as appropriate.

Other duties: 

• Maintains patient confidentiality and comply with HIPAA regulations.
• Keep management informed of high-risk situations. 
• Maintain professional and compassionate communication with patients and coworkers.
• Demonstrate strong organizational skills and the ability to manage multiple priorities independently.

• Utilize the electronic health record and scheduling system efficiently.
• Maintains licensure in accordance with the North Carolina Board of Nursing.
• Practice infection control, following OSHA guidelines and office policy. 
• Maintain CPR certification. 
• Attend fire safety classes, clinical meetings, compliance, and other continuing education classes as offered by Physicians East. 
• Adheres to department and office policies. 

Candidate requirements 

• Graduate of an accredited nursing program. Licensure: Must be registered with NCBON and in good standing.
• Experience in electronic medical records (EMR/HER) software required. 
• Professional demeanor and recognition of privacy considerations for patients and families.  
• Strong written and verbal communication skills and the ability to communicate and interact professionally with others.  
• Ability to actively listen.  
• Ability to observe and to draft a narrative account of events accurately and cogently, in grammatically correct English.  
• Ability to spell, proofread, and edit written text. 

Affirmative Action/EEO statement

Physicians East, P.A.is an equal opportunity employer and will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity, which includes status as a transgender individual), national origin or ancestry, citizenship, past, current, or prospective service in the uniformed services, genetic information (including family medical history), physical or mental disability, or other legally protected status. Reasonable accommodation will be made for persons with disabilities during the application process and/or at the time of employment. Requests for accommodation should be made to the Human Resources Department as early as possible in the application/employment process. Contact HR Office at 252-413-6368 or email careers@physicianseast.com

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