Artificial Intelligence/Machine Learning Technical Manager

You’re a future-focused leader who embraces and helps others adapt to change.

Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.

In this role, you'll:

Be working within Group Technology's Chief Data Office, at the start of an exciting new AI journey, with a huge and largely unexplored remit to shape how Transport can use AI across the organisation.

Starting with a blank canvas, you'll build and lead a new team of six from the ground up, setting the AI/ML capability and technical direction, with a focus on Generative and Agentic AI, while establishing the standards and controls needed to deliver secure, scalable and ethical AI solutions.

You'll work across business, technology and governance to lead the technical design, delivery and operationalisation of the common AI capabilities that enable Transport to effectively leverage Generative and Agentic AI, from proof of concept through to production, while providing trusted advice to senior leaders on emerging technologies, opportunities and risks. You'll also define best practice patterns for AI Native software engineering that can be applied across the organisation.

Ultimately, you'll turn the potential of AI into real-world capability that improves how Transport works and delivers for NSW.

For more information on this position and business unit, view the role description and information pack.

This is a permanent full time position with the home base of Macquarie Park, the team anchor day is Wednesdays. 50% office attendance required in line with flexible work policies. Flexible hybrid work options are available to promote balance and productivity.

About you

You will bring:
• Strong senior technical leadership experience, leading and developing AI/ML teams and capability.
• Deep AI/ML expertise, particularly in Generative and Agentic AI (experience with traditional ML techniques highly valued) and experience taking complex solutions from design through to production.
• Experience applying AI Native software engineering practices and establishing patterns others can adopt.
• Experience setting technical direction, standards and controls for secure, scalable and responsible AI.
• Strong knowledge of data governance, privacy, security and ethical AI.
• Ability to provide expert technical advice and thought leadership on emerging AI technologies, opportunities and risks.
• Relevant tertiary qualifications in AI, Data Science or a related discipline, or equivalent experience.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.