Assistant Administrator | Investor Services (CDD)

ABOUT US

Asset Manager Services | Issuer Services | Private Wealth & Corporate

Ocorian helps asset managers, private wealth, corporates, and issuer clients handle operational and regulatory complexity at scale, giving them the freedom to focus on what they do best.

Whether they’re raising capital, expanding into new markets, acquiring a business, preparing for an exit or protecting wealth, we’re behind every move our clients make, creating capacity and removing burden so they can focus on growth, opportunity and performance.

With over 50 years’ of expertise, 20 locations and 2,000 expert colleagues, clients know they can rely on us when their challenges are complex, time-critical and consequential.

To find out more about Ocorian and our services, including regulatory information, visit ocorian.com

ABOUT ASSET MANAGER SERVICES

Helping asset managers stay in control as they grow

Our Asset Manager Services team helps asset managers manage the operational demands and complexity that come with growth. Combining specialist expertise with scalable technology, we act as an extension of our clients’ teams, supporting the needs of their businesses, funds, portfolio assets and investors.

As part of the team, you’ll work with colleagues to help clients navigate operational challenges, manage risk and build efficient, resilient operations. You’ll contribute to services that reduce the day-to-day burden on asset managers, giving them more time to focus on their investors, investment performance and growth.

What’s In It For You

• Competitive salary
• We are globally hybrid (please check the specifics for this role during interview process)
• Flexible working hours
• Private Pension Plan fully paid by the company after probation
• Private medical insurance with Catastrophe cover fully paid by the company
• Employee recognition program and spot bonuses

Purpose of the Job

Start your career in Investor Services by supporting investor onboarding and client due diligence activities across a diverse portfolio of fund structures. This role offers valuable exposure to investor services, KYC processes, regulatory requirements and fund operations, providing an excellent foundation for a career in financial services. Working closely with investors, clients and internal stakeholders, you'll help ensure investor information is accurately maintained, onboarding requirements are completed efficiently and compliance standards are upheld. As you grow in the role, you'll develop your understanding of fund structures, regulatory frameworks and client service while contributing to the delivery of a seamless investor experience.

Main Responsibilities

• Support investor onboarding activities by collecting, reviewing and maintaining KYC and due diligence documentation in line with internal policies and regulatory requirements.
• Maintain accurate investor records and data within internal systems, ensuring information remains current, complete and reliable.
• Assist with risk assessments and client due diligence processes, helping to ensure investors are onboarded efficiently and compliantly.
• Monitor the quality and accuracy of investor-related deliverables and support the timely completion of onboarding requirements.
• Build an understanding of relevant regulatory frameworks, client structures and governing documents to support effective decision-making.
• Collaborate with colleagues, clients and investors to obtain required information, resolve queries and support a positive onboarding experience.
• Identify potential risks, compliance concerns or data discrepancies and escalate matters appropriately to management.
• Contribute to a culture of compliance, confidentiality and operational excellence by adhering to Ocorian's policies, procedures and information security standards.

Knowledge, Skills and Experience

• Educated to A-Level standard or equivalent; a degree in Business Administration, Finance or a related discipline would be advantageous.
• Strong communication and interpersonal skills, with the ability to build positive relationships with clients, investors and colleagues.
• Good organisational skills and attention to detail, with the ability to manage multiple priorities and maintain high levels of accuracy.
• Proactive and solutions-focused, with the confidence to take initiative, exercise sound judgement and work effectively within established procedures.
• Positive, collaborative and adaptable approach, with a genuine interest in developing a career within investor services, client due diligence or financial services.
• Desirable: Exposure to investor onboarding, KYC, due diligence, fund administration or related financial services activities.

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:

• We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
• We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at careers@ocorian.com.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.