Assistant Director, Global Solutions

For over 180 years, the University of Notre Dame has been a leading American research university, offering a distinct perspective in higher education. This Catholic institution, based in Notre Dame, Indiana, is driven by a powerful blend of faith and intellectual curiosity, consistently pursuing excellence in education, groundbreaking research, and service to society. Notre Dame fosters a welcoming and vibrant campus where students, faculty, and staff are united in their commitment to creating an inclusive community and making a difference in the world. For individuals passionate about innovation, ethical leadership, and leveraging world-class facilities and renowned academic programs, Notre Dame provides a dynamic and impactful career path.

At the University of Notre Dame, our mission extends across the globe through Notre Dame Global, connecting international locations, academic programs, and research initiatives with the main campus. The Office of Information Technology powers this network, ensuring secure, consistent, and innovative digital experiences for students, faculty, and staff worldwide.

We are seeking an Assistant Director, Global Solutions, to serve as a key strategic leader based on our main campus in Notre Dame, Indiana. Reporting directly to the IT Director, Global Solutions, this role acts as a vital extension of leadership, providing continuity across time zones and strengthening coordination between Notre Dame Global, campus stakeholders, and the Office of Information Technology.

This position addresses the unique challenges of supporting a distributed international network. You will translate global academic and operational needs into coordinated technology services while ensuring alignment with University standards, security protocols, and architecture expectations. Operating with significant autonomy, you will foster strong relationships, drive digital initiatives, and represent the IT Director in operational and stakeholder settings.

Responsibilities:

• Strategic Alignment and Business Relationship Management: Serve as a primary liaison between Notre Dame Global leadership, global locations, campus stakeholders, and OIT. Understand academic, research, and operational priorities to align technology strategies and act as a trusted technology consultant.

• Global Technology Strategy and Delivery: Collaborate on planning and delivering technology solutions addressing common and location-specific needs. Drive assigned IT projects across the global portfolio, ensuring successful execution from intake to post-implementation support, while applying emerging technologies like artificial intelligence and automation where appropriate.

• Operational Leadership and Governance: Provide leadership and coordination for assigned global IT operational priorities. Establish project governance, monitor vendor relationships and contracts, support compliance and risk management, and act as a point of escalation for complex cross-boundary issues.

• Stakeholder Engagement and Global Representation: Maintain regular engagement with global locations to understand emerging needs, represent Global Solutions in campus and international meetings, promote cybersecurity awareness, and travel internationally as needed to provide on-site technology leadership.

Minimum

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field, or an equivalent combination of education and experience.

• At least five years of relevant IT, technology consulting, business relationship management, or related experience with increasing levels of responsibility.

• Experience working across multiple teams, organizations, or geographic locations in a complex technology environment.

• Demonstrated ability to translate organizational needs into technology solutions, initiatives, or service improvements.

• Strong project or program management experience, including coordinating multiple priorities and stakeholders through successful delivery.

• Working knowledge of enterprise technology services such as infrastructure, networking, endpoint management, collaboration platforms, classroom technology, and information security.

• Ability to travel internationally as required, including possession of a valid passport and the ability to obtain necessary visas.

• Ability to work in the United States without visa sponsorship.

Preferred

• Experience in higher education or another complex, distributed, or multinational organization.

• Experience supporting international operations or geographically distributed teams. Demonstrated experience in business relationship management, strategic technology consulting, or a similar consultative IT role.

• Experience with IT service management practices and tools such as ServiceNow.

• Experience with business analysis, requirements gathering, process mapping, and workflow documentation.

• Experience with vendor, contract, budget, or managed-service oversight.

• Familiarity with data visualization and reporting tools such as Tableau or equivalent.

• Experience applying artificial intelligence or automation to improve IT operations, reporting, documentation, or service delivery.

• Working knowledge of a second language.

• Deadline to Apply (subject to change): Sunday, November 29, 2026

• Salary: up to 90K, commensurate with experience

• Please include a cover letter for full consideration of your application

• Please note: this position maintains a hybrid work schedule

The University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, national or ethnic origin, sex, disability, veteran status, genetic information, or age in employment. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and complies with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a). We strongly encourage applications from candidates attracted to a university with a Catholic identity.