Assistant Revenue Officer

Assistant Revenue Officer

• Division: Revenue NSW - Strategy & Innovation - Revenue Management Team
  
• Clerk Grade: 3/4
  
• Salary: $87,199 - $95,482 + Superannuation
  
• Employment Type: Full-time. Ongoing X 1 and Temporary up to 1 year X 1 with potential to becoming ongoing
  
• Location: Any Revenue NSW Office (Parramatta, Maitland, Gosford, Lithgow or Wollongong). Our team land in Parramatta - hybrid work culture
  

About Revenue NSW

Revenue NSW is the state’s principal revenue management agency and forms part of the Department of Customer Service. Our purpose is to contribute to a prosperous, safe and fair society by resolving fines, administering grants, and undertaking debt recovery activities.

About the team

Revenue Management are a small team within Strategy & Innovation. We are responsible for the financial management and reconciliation of over $50 Billion in state revenue annually.

Our day to day includes:

• Transaction processing and reconciliation services to ensure payments are recorded and applied correctly.
• Review systems, processes and contribute to the development and implementation of initiatives that support business systems and reconciliation process improvements. 
• Maintain payment records to ensure accurate processing of client and creditor financial records.
• Ensure banking and reconciliation functions are in accordance with policy and procedures.
• Assist Revenue Officers with system testing.

To be successful in this role you will demonstrate:

• Strong bank reconciliation and Microsoft Excel skills.
• You will have good attention to detail and excellent organizational ability who enjoys achieving the best results. 
• Highly developed analytical, research and problem-solving skills to resolve system, processing and reporting issues.
• The ability to work independently as well as part of a team.
• Strong verbal and written communication and interpersonal skills for liaising with external and internal clients. Ability to communicate specialized information to variety of stakeholders
• Demonstrated ability to meet deadlines in a high-volume area and manage competing priorities

What we need from you: 

To apply, please attach a copy of your CV and a cover letter (maximum 1 page) outlining your relevant experience and capabilities. 

For any questions relating to the role please contact Sara Badros at Sara.Badros@revenue.nsw.gov.au

Working at DCS

• 35-hour working week, with opportunities for flex leave where additional hours are worked.
• Flexible hybrid work arrangements within Revenue NSW office locations.
• Access to learning tools for ongoing professional development.
• Health and wellbeing programs.

Salary Grade 3/4, with the base salary for this role starting at $87,199 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Amber Ellis via Amber.Ellis@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Thursday 29th October 2026 at 11:59pm

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process