Assistant Skills Data Analyst

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Key Information

Job title: Assistant Skills Data Analyst

Grade: Band 1

Contract: Permanent

Salary: £25,500 - £35,500

Location: Palestra, Southwark – Hybrid (Will be required to travel across the network on a regular basis)

Closing Date: Wednesday 28th October 2026 @ 23:59

Job Purpose

The Assistant Skills Data Analyst plays a key role in transforming training and operational data into meaningful insight that supports safety-critical decision making across Transport for London's operational businesses.

Working within the Operations Training and Skills Development (OTSD) team, you will prioritise incoming work to analyse complex datasets, identify trends and data quality issues, improve reporting processes, and support the development of data-driven solutions that enhance training effectiveness, workforce competence and regulatory compliance.

This role would suit someone who enjoys solving problems, investigating data anomalies, learning new systems and working with stakeholders to turn business requirements into practical data solutions.

We are looking for

We're looking for someone who is naturally curious about data and enjoys solving problems.

You may have experience working with data, reporting and business intelligence and be looking for an opportunity to apply your analytical skills within a safety-critical environment.

You'll be comfortable working with stakeholders to understand business challenges, investigating data issues to find root causes, and learning new systems and technologies quickly. Most importantly, you'll enjoy turning complex information into meaningful insight that helps people make better decisions.

Key Accountabilities

• Produce data related to safety-critical training programs that is accurate, consistent, and reliable to support informed decision-making and compliance with regulatory standards.
• Coordinate data requirements by engaging with the OTSD team, operational teams, and senior management to clearly understand and document data requirements, enabling alignment with organisational goals.
• Investigate and resolve data quality issues through validation, root-cause analysis and process improvement activities.
• Provide support in maintaining and enhancing databases and systems for tracking and reporting training performance, ensuring they are efficient and user-friendly.
• Develop and enhance reporting and dashboard solutions that provide clear, actionable insight into training performance, competence and compliance.
• Identify data patterns and contribute observations that support improvements to training delivery and operational outcomes.
• Track and report on KPIs related to training programs, ensuring alignment with organisational standards and highlighting areas for potential enhancement.
• Provide user support by explaining reports and data outputs to stakeholders, ensuring clarity and effective utilisation of information.
• Assist with system improvements by supporting IT and data teams in maintaining and enhancing tools to meet current business requirements.
• Identify opportunities to automate, simplify and improve data management, reporting and business processes.
• Analyse large and complex datasets to identify trends, anomalies, risks and opportunities that support operational decision making.
• Work with stakeholders to understand business challenges and translate requirements into effective reporting, data models and analytical outputs.
• Contribute to the development of data solutions using Microsoft tools such as Excel, Power BI, SharePoint and Power Platform applications.

Knowledge, Skills and Experience

Knowledge:

• Understanding of data analysis principles, particularly in safety-critical or operational contexts.
• Familiarity with Transport for London’s operational and training frameworks (desirable).
• Understanding of data governance, security, and compliance best practices.
• Advanced Microsoft Excel: knowledge in using formulas for data analysis, lookups, data manipulation, and pivot tables
• Understanding Role Based Access Controls (e.g. Sharepoint membership, Power BI RBAC, Power APP Groups)
• Understanding of data quality, governance and access control principles.

Skills:

• A curious and proactive approach to learning new systems, processes and technologies.
• Experience creating reports, dashboards or analytical outputs using Power BI or similar reporting tools.
• Strong analytical and problem-solving capability with the ability to investigate issues and identify practical solutions.
• Strong organisational skills with the ability to manage competing priorities and deadlines.
• Ability to work confidently with large datasets whilst maintaining a high level of accuracy.
• Ability to communicate complex information clearly to both technical and non-technical stakeholders.
• Accurately follow processes and procedures.

Experience:

• Experience of maintaining KPI dashboards.
• Experience analysing and interpreting large datasets to identify trends, issues and opportunities for improvement.
• Experience working with data from multiple systems and sources.
• Demonstrated ability to collaborate with diverse teams and stakeholders.

Application Process:

Think carefully about the skills, knowledge and experience in the advert and cover this in your CV. PDF format preferred and do not include any photographs or images

Equality and Diversity

We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met. In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meet the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them.

Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.  

We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Vetting Process:

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.

All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.

Benefits:

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 30 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Private healthcare discounted scheme (optional)
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements.

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.