Associate

About Us Infinit-O is the trusted customer-centric and sustainable leader in Business Process Optimization for Small and Medium businesses in the Financial Services, Healthcare, and Technology sectors by delivering continuous improvement through technology, data, and people. Job Description Specific Duties and Responsibilities: • Associate is to prepare, review and complete assigned processes and deliverables within a predetermined time set forth in the work allocation. • Ensure sub processes pertaining to the assigned processes and deliverables are completed with accuracy • Ensure that assigned deliverables are prepared and completed in conjunction to its reviewer schedule. • Monitor completion of processes and deliverables in each process workflow. • Workload must be planned for the day to identify issues and delays that may cause interruptions in the completion of deliverables. • Associate is expected to properly communicate with onshore counterparts, custodians, brokers, administrators and regulatory agencies to query, escalate and resolve issues pertaining to the processes and deliverables assigned. • All members should be aware and perform the standard procedure of a proper hand off, both offshore and onshore. • Ensure completeness of process documentation. • Any related process as required by both onshore and offshore teams.