Associate Creative Director

WE ARE HIRING AN ASSOCIATE CREATIVE DIRECTOR

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

Here are a few things that we've got to offer:

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients

• Weekly webinars to support your development through our People Academy

• Annual TLC Wellness Week and programmes throughout the year

• TLC Culture Club - including seasonal social events, tasty lunches & more

• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave

• TLC Rise - supporting and empowering women into leadership roles

• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits

• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

We're looking for a hands-on Associate Creative Director or Creative Director to join our APAC team in Manila and help shape the next generation of loyalty, rewards and engagement campaigns across FMCG, Financial Services and Telco brands throughout Southeast Asia.

This isn't a role for someone who simply executes briefs.

We're looking for someone who can uncover the insight, create the big idea, build a compelling story around it and bring it to life across every customer touchpoint.

What you'll be doing:

You'll be the creative force behind some of our most exciting client opportunities, transforming customer insights into campaigns that drive real business results.

You'll:

• Develop bold, commercially-smart campaign ideas that influence customer behaviour and build brand love.

• Lead creative thinking for client campaigns, pitches and growth opportunities.

• Create concepts that seamlessly connect across retail, digital, CRM, social, mobile, experiential and promotional channels.

• Present and sell creative work with confidence to senior client stakeholders.

• Art direct and craft high-quality visual solutions, bringing ideas to life through compelling storytelling and design.

• Collaborate with Strategy, Growth, Partnerships, Marketing and Client Services teams across the region.

• Help mentor and develop emerging creative talent within our Manila team.

What we're looking for

You'll probably be an experienced Art Director or Senior Art Director ready to step into a Creative Director role, or already operating at Creative Director level and looking for a broader regional opportunity.

You'll bring:

• Extensive experience within a creative, advertising, activation, digital or integrated agency environment.

• A portfolio full of big ideas brought to life across multiple channels and customer touchpoints.

• Strong experience working with FMCG, Telco, Banking or Financial Services brands.

• Exceptional conceptual thinking and the ability to connect creativity with commercial outcomes.

• Strong visual craft across design, typography, presentation and storytelling.

• Expertise across Adobe Creative Suite, Canva, Figma and emerging AI creative tools.

• Outstanding presentation skills and the confidence to influence senior stakeholders and C-suite audiences.

One thing that's non-negotiable

At TLC, PowerPoint isn't an admin tool, it's our stage.

You must be highly proficient in Microsoft PowerPoint, including master slides, animation builds and creating presentation decks that sell ideas and inspire clients. If PowerPoint isn't one of your creative superpowers, this role probably isn't the right fit.

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you're excited by everything we've told you, then it's time to apply!