Associate Director, GBS Supply Chain Business Partner (EMEA)
- Hiring from
- Netherlands
- Work type
- Hybrid
- Posted
- Oct 1, 2026
Job Description
Job Title: Associate Director, GBS Supply Chain Business Partner (EMEA)
Location: Amsterdam, Netherlands
Our Culture
It takes great people to dream big dreams. Extraordinary results define our work. We are looking for ambitious, results-focused and hardworking people who can turn ideas into reality.
At Kraft Heinz, we value ownership, collaboration, agility and the ability to simplify complex challenges. We provide an environment where strong performers can make an impact, grow their careers and contribute to the future of our business.
About the Position
We have an exciting opportunity for an experienced Supply chain professional to define & execute a multi-year transformation roadmap across GBS Supply Chain & Order Management for our Europe & MEA regions. This role leads the strategic partnership between GBS and our Business Units, establishing a clear operating model that strengthens ways of working, enhances customer satisfaction, and drives operational effectiveness.
Primary Responsibilities
- Lead the transformation agenda for the Global Business Services (GBS) Supply Chain function across people, processes, and digital capabilities.
- Partner with regional business teams, the Global Center of Excellence, and GBS capability teams to set priorities and deliver the roadmap.
- Manage the strategic relationship with external service providers and oversee the operational performance of outsourced Order Management teams.
- Lead the Continuous Improvement and Operational Excellence framework across Supply Chain and Order Management processes, identifying and delivering opportunities to improve performance.
- Define and implement a GBS service expansion roadmap that increases penetration of existing services across developed and emerging markets while introducing new capabilities.
- Establish effective governance with regional business leaders to strengthen collaboration, accountability, and decision-making.
- Lead initiatives to improve customer satisfaction and strengthen business partnerships across GBS Supply Chain and Order Management, using established feedback measures such as Net Promoter Score and Partnership Sentiment.
Qualifications & Experience
- Bachelor’s (required) /Master’s (Preferred) degree in Logistics, Supply Chain, Business Administration or Engineering.
- 10+ years SCM experience Ideally in operational as well as transformational roles.
- Functional experience in FMCG / CPG industry, multi-regional experience preferred
- Strong knowledge of Order management, S&OP (IBP) & Logistics principles
- Expertise in process improvement & strategic planning.
- Strong knowledge of SCM software and analytics tools.
Professional Attributes
- Strong problem-solving skills to address complex challenges and find effective solutions.
- Excellent communication and stakeholder management skills
- Ability to Simplify, Solve and implement fast.
- Change Management, addressing resistance, and ensuring effective transformation
- Influencing Skills, persuasion, negotiation, and the ability to make a compelling case for change
Location(s)
Amsterdam
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
ABOUT US
Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.
Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.
WHY US
We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands.
Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food. Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.
INCLUSION MATTERS TO US
Everyone is welcome at our table. In fact, we thrive on learning and growing from our diverse backgrounds and perspectives.
Doesn’t matter who you are, where you’re from, or who makes your heart sing. We want you to show up as your authentic self, excited to work with amazing colleagues to solve complex challenges and innovate in an ever-changing industry.
We’re committed to:
- Hiring and growing talent from diverse backgrounds and perspectives.
- Growing our Business Resource Groups — vibrant, celebrated communities that enhance our business through thought leadership employee engagement and professional development opportunities.
- Providing our managers and leaders high quality learning experiences to explore how to foster inclusion and belonging.