Associate Director, Global Medical Affairs – Digital & Tech

About the Role

Do you bring the engineering judgement to turn complex Medical Affairs opportunities into working digital, data, analytics, and AI solutions? Can you embed directly with business teams, move rapidly from problem framing to proof of concept, and then engineer successful solutions for secure, compliant production use at scale?

As Senior Principal Engineer for Global Medical Affairs Digital & Tech, you will work side by side with Medical Affairs leaders, product teams, data scientists, engineers, and end users to build solutions that improve Measurement, Analytics and Insights. Unlike a role focused only on PoCs and MVPs, this position owns the path from discovery and rapid validation through production deployment, adoption, scaling, and continuous improvement.

You will focus on high-value opportunities across Data Generation, Scientific Communications, Medical Information, and MSL Engagement. The outcome is not slideware or isolated pilots. It is working, trusted software and analytics that are used in real workflows and deliver measurable Medical Affairs value.

Why This Role Exists

• Global Medical Affairs needs engineers who can close the gap between business questions, scientific workflows, fragmented data, and scalable technology. This role combines deep customer embedding, rapid engineering, production accountability, and reusable platform thinking so that promising ideas become durable capabilities.
• Proves value quickly — frames priority problems and delivers PoCs, PoVs, and MVPs at pace using real data and workflows.
• Takes solutions to production — engineers validated concepts for secure, reliable, compliant, and supportable use.
• Scales what works — expands successful products across therapy areas, regions, teams, and use cases while creating reusable patterns.
• Improves decisions and impact — builds Measurement, Analytics and Insights solutions that help Medical Affairs understand performance, identify opportunities, and act.
• Oversee Strategic partners – work directly with GSK Tech strategic partners and their engineering teams to ensure solutions are designed, engineering and can be supported in production
• environments.

Key Responsibilities

Embedded Discovery, Prototyping and Value Validation

• Embed with Medical Affairs teams to understand scientific and operational workflows, decision points, user needs, data constraints, and measures of value.
• Own high-priority use cases from problem framing through PoC, PoV, and MVP, using short delivery cycles and direct user feedback.
• Prototype against representative data and real workflows, testing desirability, feasibility, usability, data quality, and business value before material investment.
• Form and defend evidence-based continue, pivot, or stop recommendations with clear implications for investment and scale.

Production Engineering and Scale

• Own the transition from validated MVP to production, including architecture, engineering, integration, testing, security, controls, deployment, observability, documentation, and support readiness.
• Build reliable, maintainable solutions that meet GSK Digital and Tech requirements for privacy, quality, compliance, performance, resilience, and user experience.
• Scale successful solutions across therapy areas, regions, and Medical Affairs functions by designing configurable components, reusable services, data products, and reference architectures.
• Establish product measures and production telemetry to track adoption, service performance, decision impact, realised value, and opportunities for continuous improvement.
• Address technical debt and production issues pragmatically, balancing speed with long-term sustainability and total cost of ownership.

Measurement, Analytics and Insights Solutions

• Data Generation: build data and analytics products that improve visibility across evidence planning, study execution, evidence generation, data quality, analysis, and reporting.
• Scientific Communications: develop measurement and insight capabilities across medical writing, publications, congress activity, content development, scientific dissemination, reach, engagement, and impact.
• Medical Information: create analytics and AI-enabled solutions that identify inquiry trends, knowledge gaps, response performance, content needs, and emerging scientific questions while supporting accurate and compliant operations.
• MSL Engagement: build solutions that strengthen planning and measurement of scientific exchange, stakeholder engagement, field insights, content use, follow-up, and the translation of field observations into actionable Medical Affairs insights.
• Cross-functional impact measurement: connect data across these domains to create trusted metrics, dashboards, analytical products, and decision-support experiences that demonstrate Medical Affairs value and identify where action is needed.

AI-Native Engineering

• Use AI coding assistants and agent-based workflows for planning, coding, testing, review, documentation, and operational support, applying human judgement and validation throughout.
• Apply GenAI, machine learning, natural language processing, knowledge retrieval, and advanced analytics where they are appropriate to the problem and evidence supports their use.
• Design human-in-the-loop controls, evaluation approaches, and monitoring so AI-enabled capabilities remain accurate, explainable, responsible, and fit for Medical Affairs use.

Partnership, Governance and Reuse

• Partner with Medical Affairs Digital & Tech Product Directors, Enterprise Data and AI, architecture, Cyber Security, Quality, Privacy, Legal, Compliance, and shared engineering services.
• Embed security, privacy, quality, records, Responsible AI, and regulatory requirements from discovery through production rather than treating governance as a late-stage gate.
• Distil each engagement into reusable code, data models, agents, prompts, evaluation assets, APIs, patterns, and reference architectures.
• Coach product teams and Medical Affairs Digital and Tech colleagues in AI-augmented delivery, analytical thinking, experimentation, and product adoption.

What You Bring

Required Experience:

• At least 10 years of full-stack, data, analytics, or software engineering experience, including ownership of production deployments and scaled enterprise solutions.
• Strong proficiency in modern software languages, plus experience with at least one modern application development language or framework such as TypeScript/JavaScript, Java, Phyton, or similar.
• Experience with data engineering, analytics products, APIs, cloud platforms, modern software engineering, testing, DevSecOps, observability, and production support.
• Experience applying GenAI patterns such as agents, multi-agent orchestration, retrieval-augmented generation, prompt engineering, evaluation, and responsible human oversight.
• Experience in working with senior business stakeholders and end users, translate needs into technical choices, and communicate trade-offs clearly.
• Experience delivering technology in a regulated or high-control environment with strong expectations for security, privacy, quality, and compliance.

Preferred Experience.

• A master's degree in a related field is advantageous.
• Experience building measurement frameworks, data products, dashboards, analytical applications, decision-support tools, or insight-generation capabilities.
• Familiarity with Medical Affairs processes across data generation, scientific communications and publications, medical information, field medical or MSL engagement, and impact measurement.
• Prior experience in a senior principal engineering, customer engineering, solutions architecture, product engineering, or startup environment.
• Track record of scaling a successful solution across multiple markets, business units, or user groups while improving reuse and reducing delivery time.

Education

Bachelor's degree in Computer Science, Software Engineering, Data Science, Analytics, Engineering, or equivalent practical experience.

Skills Profile

Capability

G6 expectation

Delivery

Embeds with users, frames ambiguous problems, prototypes quickly, and iterates using evidence and direct feedback.

Technical Ownership

Engineers validated concepts into secure, compliant, observable, supportable products and remains accountable through adoption and stabilisation.

Scale and Reuse

Designs configurable, reusable components and patterns that allow successful solutions to expand across functions, therapy areas, and regions.

Measurement and Analytics

Translates Medical Affairs objectives into trusted measures, analytical products, insights, and decision-support experiences.

Technical Judgement

Makes sound architecture, data, AI, and engineering decisions with incomplete information while balancing value, risk, speed, and sustainability.

Customer Partnership

Builds trusted relationships with Medical Affairs leaders, product owners, scientists, analysts, engineers, and operational teams.

Responsible Innovation

Integrates security, privacy, quality, compliance, and Responsible AI into delivery from the start.

Capability Building

Leaves teams stronger by coaching colleagues and contributing reusable assets, standards, and ways of working.

What Success Looks Like

In the first 12 months, the person in this role will have:

• Owned multiple high-priority Medical Affairs engagements from problem framing through prototype, production deployment, adoption, and measurable value realisation.
• Put at least one new Measurement, Analytics and Insights solution into production and established a credible path to scale across additional teams, therapy areas, or regions.
• Improved decision-making or operational performance in one or more priority domains: Data Generation, Scientific Communications, Medical Information, or MSL Engagement.
• Established clear product metrics and production monitoring covering adoption, data quality, service performance, user experience, and realised business value.
• Contributed reusable engineering, data, analytics, or AI assets that materially accelerate subsequent Medical Affairs solutions.
• Built strong trust with Medical Affairs and Tech stakeholders as an embedded technical partner who delivers working outcomes, not only recommendations.

About Global Medical Affairs and Medical Digital & Tech

Global Medical Affairs generates and communicates scientific evidence to support informed decision-making, demonstrate product value, and enable high-quality scientific exchange with healthcare professionals. Its work spans evidence and data generation, scientific communications and publications, medical information, field medical and MSL engagement, and the measurement of Medical Affairs impact.

Global Medical Affairs Digital & Tech enables this mission through secure, compliant, user-centred digital, data, analytics, and AI capabilities across therapy areas, regions, and central functions. The team partners with Medical Affairs to modernise workflows, connect data, generate actionable insights, improve stakeholder experiences, and scale solutions that deliver measurable scientific and business value.

GSK is a global biopharma company with a purpose to unite science, technology, and talent to get ahead of disease together. We are committed to building a diverse and inclusive team and welcome candidates from all backgrounds and underrepresented groups in technology, science, and pharma.

#AGTech

#GSK-LI

Skills

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK:

As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.

Please contact our Recruitment Team at IN.recruitment-adjustments@gsk.com to discuss your needs.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

It has come to our attention that the names of GlaxoSmithKline or GSK or our group companies are being used in connection with bogus job advertisements or through unsolicited emails asking candidates to make some payments for recruitment opportunities and interview. Please be advised that such advertisements and emails are not connected with the GlaxoSmithKline group in any way.

GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. Even if they claim that the money is refundable.

If you come across unsolicited email from email addresses not ending in gsk.com or job advertisements which state that you should contact an email address that does not end in “gsk.com”, you should disregard the same and inform us by emailing askus@gsk.com, so that we can confirm to you if the job is genuine.

We are a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Find out more on our career site.