Associate Director, Project Management

Who We Are: PureSpectrum is a rapidly growing market research and insights platform that simplifies technology, allowing researchers to gather and activate consumer data without disruption. As the go-to solution for high-quality multi-sourcing and fully automated research, PureSpectrum is helping to shape the future of insights. Our Marketplace facilitates over 65 million online interviews annually, and our proprietary respondent-level scoring system—PureScore—continues to set the industry standard for data quality and reliability. Recognized globally for both innovation and culture, PureSpectrum has been named one of Newsweek’s Global Most Loved Workplaces (2023–2025), included in Inc.’s Best Workplaces (2024–2025), certified as a Great Place to Work (2022–2025), and featured on Built In’s Best Places to Work list (2023–2025). PS is rapidly becoming the leading solution for quality multi-sourcing and end-to-end automated research solution. The Opportunity: PureSpectrum is seeking an experienced and dynamic Associate Director of Project Management to lead our growing regional-support project management team in India. In this leadership role, you will drive operational excellence across end-to-end market research project lifecycles, elevate service delivery standards, and partner with global stakeholders to shape our operational strategy. You will play a critical role in scaling high-quality research solutions, fostering cross-functional collaboration, and directly accelerating PureSpectrum’s global growth. Location: This position is based out of our Hyderabad, India office, requiring in-office presence of 3-4 days a week. Your Responsibilities: Lead and manage the Project Management team in India, providing strategic direction and mentorship to ensure successful project execution. Collaborate with the global leadership team to align project management strategies with the company's overall objectives. Manage capacity planning, resource allocation, and operational efficiency to optimize team utilization and maintain SLAs. Oversee the end-to-end project lifecycle, from project initiation to delivery, ensuring adherence to timelines and budgets. Establish and maintain project management best practices, standard operating procedures (SOPs), and quality assurance protocols. Develop and implement efficient project management processes to enhance productivity and deliver exceptional client experiences. Monitor project progress, identify potential risks, and implement mitigation plans to ensure successful project outcomes. Build strong relationships with clients, understanding their research needs, and proactively addressing their inquiries and concerns. Analyze project performance data and key performance indicators (KPIs) to drive continuous improvement and achieve project objectives. Collaborate with cross-functional teams, including Sales, Operations, and Customer Success, to ensure seamless project execution. Stay informed about industry trends and advancements, integrating innovative project management practices into operations. Oversee onboarding, skills development, and career growth for team members. Provide regional feedback to Product & Tech teams to guide platform enhancements. Requirements: Graduate or Master’s from any recognized University or equivalent education/ professional experience required preferably in Business Management. Proven experience (12+ years) in a leadership role overseeing project management team, preferably in market research or related industry. Strong understanding of project management methodologies, tools, and best practices. Excellent leadership and communication skills to effectively lead and inspire teams. Strategic thinker with the ability to drive operational efficiency and growth. Ability to work in a fast-paced and dynamic environment, managing multiple projects simultaneously. Proficiency in MS Office Suite (including advanced Excel formulas and automation) and standard project management tools. Proficiency in analytical, BI, and reporting tools (e.g., Power BI, Tableau) to drive data-led decisions is an added advantage. A passion for curiosity and a drive to always be learning. Ability to foster positive relationships across teams and customers. Flexibility to work in shifts, including night shifts, weekends, and holidays, to support global operations. PureSpectrum Perks: PureSpectrum is continuously focused on our culture, which is rooted in innovation, connection, and providing a great experience at all business levels —what we like to call PSX. Our team enjoys a creative and collaborative environment with plenty of opportunities for fun, connection, and team celebrations. We foster a modern, collaborative and inclusive culture that values flexibility, creativity, and open communication. Our team enjoys a competitive compensation and benefits package, including comprehensive health insurance, Provident Fund (PF), and other perks that support overall well-being. We offer a robust leave policy covering casual, sick, and vacation leaves, along with special leaves for key life events. Regular team events, celebrations, and engagement activities strengthen our sense of community and belonging. At PureSpectrum, you’ll find a relaxed yet high-performing workplace where you can grow professionally, build meaningful connections, and truly be yourself. We’re committed to supporting our team both personally and professionally—empowering every team member to thrive inside and outside of work. Diversity & Inclusion PureSpectrum is proud to be an equal opportunity employer. We welcome candidates from all backgrounds and do not discriminate based on race, colour, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other characteristic protected by law.