Associate Dynamics 365 Business Central Functional Consultant

Role Overview

Key Responsibilities

Project Delivery

• Support the delivery of Dynamics 365 Business Central implementation projects under the guidance of Senior and Lead Consultants.
• Assist with requirements gathering, business process analysis, and process mapping activities.
• Support solution configuration, testing, data migration, and go-live activities.
• Contribute to the preparation and maintenance of functional specifications and project documentation.
• Assist in executing System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Provide post-implementation support and assist in resolving customer issues and queries.
• Escalate complex issues and risks to senior team members where appropriate.

Customer Engagement

• Participate in customer workshops, discovery sessions, and project meetings.
• Build positive and professional relationships with customers and internal stakeholders.
• Support the delivery of user training sessions and preparation of training materials.
• Assist with demonstrations and proof-of-concept activities where required.
• Communicate project updates and progress effectively to team members and customers.

Solution Development

• Develop an understanding of customer business processes and how they align with Dynamics 365 Business Central functionality.
• Support solution design activities by documenting business requirements and recommending standard system functionality.
• Assist in identifying opportunities for process improvements and system enhancements.
• Contribute to solution documentation, configuration records, and knowledge-sharing activities.

Team Collaboration

• Work collaboratively with consultants, developers, project managers, and customer stakeholders.
• Contribute positively to a supportive and knowledge-sharing team environment.
• Take ownership of assigned tasks and ensure timely delivery to a high standard.
• Seek feedback and actively participate in mentoring and development opportunities.

Governance & Quality

• Ensure all work is completed in accordance with Codec methodologies, quality standards, and customer requirements.
• Maintain accurate documentation of project activities, decisions, testing outcomes, and customer communications.
• Assist in identifying project risks, issues, and dependencies.
• Adhere to internal policies, procedures, and industry best practices.

Continuous Learning

• Continuously develop knowledge of Dynamics 365 Business Central and related Microsoft technologies.
• Stay informed about new product features, industry trends, and best practices.
• Work towards relevant Microsoft certifications and professional development goals.
• Participate in internal training, communities of practice, and knowledge-sharing initiatives.

Skills, Knowledge and Expertise

• Strong interest in finance, business processes, ERP systems, and technology consulting.
• Exposure to business systems, ERP applications, or digital transformation projects through work experience, internships, placements, or graduate programmes.
• Understanding of the project lifecycle, including requirements gathering, process mapping, testing, training, and go-live activities.
• 1- 2 years' experience working with Dynamics 365 Business Central, Dynamics NAV, or similar ERP/business applications.
• Basic functional knowledge of Dynamics 365 Business Central and/or NAV.
• Exposure to one or more of the following functional areas:
  • General Ledger (GL)
  • Fixed Assets (FA)
  • Accounts Payable (AP/P2P)
  • Accounts Receivable (AR/O2C)
  • Workflows
  • Inventory Management
  • Project Management / Jobs
  • Roles and Permissions
  • Configuration Packages
• Strong analytical and problem-solving skills.
• Excellent communication, organisational, and documentation skills.
• Ability to work effectively both independently and as part of a team.

Highly Desirable Skills & Experience

• Exposure to Dynamics 365 Business Central and/or Microsoft Dynamics NAV through academic projects, internships, placements, or professional experience.
• Knowledge of:
  • Jet Reports
  • Continia Document Capture
  • Continia Expense Management
  • Power BI
  • Power Apps
  • Power Automate
• Experience supporting customer workshops, demonstrations, training sessions, or project activities.
• Understanding of business processes across industries such as:
  • Professional Services
  • Distribution and Supply Chain
  • Manufacturing
  • Public Sector
  • Multi-company or multi-currency organisations
• Relevant Microsoft certifications, or a willingness to work towards certification.
• Degree or qualification in Business, Finance, Information Systems, Technology, or a related discipline.

Personal Skills

• Confident communicator with the ability to build positive relationships with customers, colleagues, and stakeholders.
• Comfortable working in a customer-facing environment.
• Eager to learn and develop consulting, business process, and solution design skills.
• Strong team player who collaborates effectively with others.
• Takes ownership and accountability for assigned tasks.
• Demonstrates professionalism and integrity in all interactions.
• Acts in an open and transparent manner.
• Highly organised with strong attention to detail.
• Strong written documentation and reporting skills.
• Adaptable, proactive, and committed to continuous learning and improvement.